Re: High Jitter/Poor Gaming SW7

Chris_K · ‎16-06-2010

Hi agentdread

Please accept my apologies but we are still awaiting information from our planning team. I have re-requested some more information for you

Regards,

Chris Kean

Help & Support Forum Team

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agentdread · ‎16-12-2009

Can you provide an update for F001564881? Or if there is a new reference now please let me know.

Thank you in advance.

Paul_B · ‎18-03-2010

Hi agentdread,

Work was carried out but did not resolve the fault. We are awaiting further work to be scheduled in to resolve the issue. We have no estimated date at this time.

Regards.

Paul Buchanan
Help & Support Forum Team

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agentdread · ‎16-12-2009

I have cancelled all my Virgin services. Four months to resolve a problem is too long. Thank you for your help on the forum, I realise you have no say in when the work gets done.

Neil_D · ‎12-04-2011

Hi agentdread,

I am sorry to hear you are leaving us. We are currently working to relieve the congestion on the segment of the network you are/were connected to.

Kind Regards,

Neil D
Help & Support Forum Team

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