on 18-03-2012 22:07
Was told a month back it was to be done for 21st March - So, any idea if this is definitely the case, or are we going to get more excuses and wait longer?
on 21-03-2012 19:34
The utilisation issue which has been effecting your connection has been raised to our network teams under reference F001772101 and the estimated fix date is 02/05/12 (although this may be subject to change).
We're very sorry for the inconvenience this has caused.