Along with just about everyone with VirginMedia in BN2 it seems, I have been experiencing some pretty horrendous broadband speeds for several months now. I'm doing speedtest.net several times a day (when the connection permits!), and am currently considering myself lucky if I occasionally get 4Mbps out of my PAID FOR 20Mbps, but my speedtest history shows me fairly consistently getting 0.50 to 0.60Mbps.
Whenever I've called Tech support, I have pretty much got a different answer as to what the fault(s) exactly is (are), and when it (they) will get resolved everytime I've called.
Finally today, I got the fault numbers (in the subject line above), with fault resolution dates of 28th Oct for the first 2, and 30th Nov for the last one. However, I've heard this kind of BS oft before, so am not holding my breath.
Soooo, what I would like to know is what is the actual contention ratio in my area (Roundhill)? Presumably, VM are operating a traffic shaping management policy? How do they prioritise when they do this?
AND, by the way; if VM don't have sufficient bandwidth and capacity for their existing customers, why are you taking on even more and "fixing" (har-di-har - yeaaah rrrrright!) the resultant hash-up retrospectively?
One thing is for sure, when BT Infinity have rolled out in my street, I am GONE.
