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Settled in nicely II
leeb9972
Posts: 49
Registered: ‎26-02-2010

1Mb not 120Mb!

Hi Can someone check for problems in DD49 area?

Im only getting 1 or 2Mb , im supposed to be getting 120Mb approx...

 

Thanks

 

lee

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Whiz Kid II
mossman
Posts: 822
Registered: ‎22-02-2010

Re: 1Mb not 120Mb!

VM have not started rolling out 120meg to anyone yet!

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Settled in nicely II
leeb9972
Posts: 49
Registered: ‎26-02-2010

Re: 1Mb not 120Mb!

Your area is ready

Congratulations! The new double speed boosts are already up and running in your area.

 

Then why do i get this message n myvirginmedia?

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Whiz Kid II
mossman
Posts: 822
Registered: ‎22-02-2010

Re: 1Mb not 120Mb!

[ Edited ]

Because it is misleading/incorrect as it is referring to the 30/60/100 speed doubling.

 

VM staff on here have confirmed only recently that 120meg has not started to roll out. And if you input your postcode on the doublespeed page, then click on the link "more about the upgrade", another box will come up and will probably state

 

For XXL customers, we won't just be taking you up to 100Mb broadband. Starting in the autumn, we'll be giving you an extra free boost to up to 120Mb broadband.

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Whiz Kid II
LandUzu
Posts: 935
Registered: ‎09-04-2012

Re: 1Mb not 120Mb!

leeb9972,

 

What tier/speed are you supposed to be on please?

Best Regards

LandUzu
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Hi guys, I do NOT work for Virgin Media and as such any advice i post is my opinion. PLEASE CLICK THE ↓ KUDOS STAR IF I HELP :smileyhappy::smileyhappy:
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Settled in nicely II
leeb9972
Posts: 49
Registered: ‎26-02-2010

Re: 1Mb not 120Mb!

Hi Im supposed to be on 100Mb

 

Made a call to VM and got it sorted, well get about 90Mb just now :-)

 

never mentioned about double speed (120Mb) 

 

Thanks

 

Lee

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Whiz Kid II
LandUzu
Posts: 935
Registered: ‎09-04-2012

Re: 1Mb not 120Mb!

as the learned mossman has stated above, the message in the green box in MyVirginMedia is incorrect and even then, 120Mb is not double speed for 100Mb. 120Mb is not going to be rolled out for a little while yet.

Best Regards

LandUzu
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Hi guys, I do NOT work for Virgin Media and as such any advice i post is my opinion. PLEASE CLICK THE ↓ KUDOS STAR IF I HELP :smileyhappy::smileyhappy:
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Settled in nicely II
leeb9972
Posts: 49
Registered: ‎26-02-2010

Re: 1Mb not 120Mb!

i was told 100Mb user will get 120Mb, you expecting 200Mb for 100Mb?

 

Thanks

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Whiz Kid II
LandUzu
Posts: 935
Registered: ‎09-04-2012

Re: 1Mb not 120Mb!

No i am not.

 

I was doubled from 50/5 to 100/5 as per schedule....i later decided i wanted the 10 u/s so paid for it

 

200Mb is only a long way off whisper at this stage and has not been mentioned anywhere official. Any XXL customer will be upgraded to 120MB where possible from 100 when they finish speed doubling other tiers and the local network is deemed capable.

Best Regards

LandUzu
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Hi guys, I do NOT work for Virgin Media and as such any advice i post is my opinion. PLEASE CLICK THE ↓ KUDOS STAR IF I HELP :smileyhappy::smileyhappy:
Please use plain text.