QuickStart, set up and connections
Installing and configuring your kit
3545 PostsActivity in Broadband
Broadband issu for a month now
We lost our broadband on the 23rd March weekend, which we reported on the 24th. We had an indoor engineer on the 26th, who said the problem is outside. He changed everything inside and got it working temporarily. He told us he booked us an outside en...
1Gig Hub5 Reducing buffer bloat
Howdy all hope everyone is wellSo as the Subject says i am getting a lot of buffer bloat on mt hub5Firstly Info for you- Using the 2.5 gig port (Hub5) to my10gig network port on my pc,Have performed standard checks and tests however i can not seem to...
Email dead from this morning
I cannot send or receive emails from my 2 addresses @ntlworld.com.I'm using Windows Live Mail 2012 with Windows 7 (I know it's old but has never been any trouble).Webmail is working fine.Here is the error message:Unable to send or receive messages f...
If I upgrade to a higher speed and need to downgrade again after a few months
My son is staying for a few months and needs a bit more ooomph. Is there any way I can increase the speed whilst he is here? Are there penalties?
No reliable broadband for 2 weeks and deadlines for fixing keep shifting
For two weeks if not more broadband service in Hackney London has been an on off service every few minutes.VM keeps saying they have identified the problem and it will fix shortly but it never is.If you know the problem why cant you calculate how lon...
Outlook e-mail error (0x800CCC1A) :
Was working fine until yesterday but now getting the following error message when I try to send an email from Outlook using my virginmedia.com account Task 'Bernard - Sending' reported error (0x800CCC1A) : 'Your server does not support the connection...
Missing wall socket
I couldn't find the wall socket in the flat. There is only the attached socket can i use it? And when I check in the website. It said that the virgin media is available. Note that there is no furniture in the flat so It not hidden behind them.
'Forbidden' message when signing into web email
Hi, I"ve started getting a two word "Forbidden Forbidden' Message when I try to sign into my virgin.net email account via a web browser (either Firefox on a Mac or Microsoft Edge on a PC). While I can still check emails at home with the Mail software...
How do I generate app password for multiple virginmedia.com addresses?
I have managed to do this with one email address, but it won't work for second email and I end up in a deadly circleStep 1https://www.virginmedia.com/my-virgin-media/account-settings/details Step 2https://www.virginmedia.com/my-virgin-media/accoun...
Network Routing Issue
Hi,I believe there is a routing issue with the Virgin network which is preventing me from accessing my work e-mail. I am trying to connect to 'id.nordcloud.com' but the connection times out. This problem only started today and has been working fine f...
