QuickStart, set up and connections
Installing and configuring your kit
3586 PostsActivity in Broadband
Moving Wall Socket
Hello,I was wondering if it would be possible to move the wall socket that the router/hub plugs into another room?If so, how would I go about doing this?Thanks
Connect app can't do modem test
Connect app can't do modem test??
SMTP Outlook / Windows Live / Windows 7 / SSL Problems - WORKAROUND
Thanks to Snoopdog for finding this but it seems that if you just use SMTP port 25 with no encryption (no TLS or SSL) then finally we can send e-mail again.Previously SMTP without SSL on port 25 was unsupported. However, now it is! How strange. That ...
WiFi pod
I’m now sick of posting on here no one from virgin gives a s### any one from virgin on here able to help me for getting a pod plz for the last time
Unstable broadband connection
I have had years of totally reliable connection with Virgin Media until about 3-4 weeks ago. Since then I have been experiencing 'reliably unreliable' connection, with reduced bandwidth and dropouts tending to occur morning and evening. A VM engineer...
change email password
Can someone tell me how I can go about either recovering my email or changing my password for my main email address please?Thanks.
Not all emails being received?
Hi,Could anyone offer any assistance with an issue I'm having with my VM email account, which is an old Blueyonder one. Emails are being received however not all, I've specifically been waiting for an urgent email to arrive, with an attachment. The s...
Hub 5
I have had the Virgin hub4 for some time but even with the WiFi pods WiFi is not always reliable and get buffering sometimes when streaming Netflix and Amazon Prime. I am on gig1 and have just renewed my contract and wonder if hub 5 would improve th...
Hub 5 constantly drops out in modem mode
We had a hub 5 installed a few months gonas the old hub 4 constantly kept failing. However just lately we are having excessive dropouts all day and night. we have it in modem mode as have some devices that won't work as they need 2.4.ghz we have a n...
Email not working since 15/04/24
Seems that there a lot of problems being reported since yesterday, 15/04/24, mainly concerned with the SMTP server for outgoing mail. For me, I get: 16/04/24, 23:04:47: SEND - sending mail message(s) - 1 message(s) in queue16/04/24, 23:04:47: SEND - ...
