on 13-10-2012 00:44
I've signed up for the survey for the trial firmware, when will i be getting it and how will i get it?
I have been having problems with corrupted downloads for like 3 weeks now. I've tried going "modem" mode with a router but it does not help at all. Please someone from the staff respond asap. I've important documents that needs to be downloaded.
on 14-10-2012 01:08
If "Modem Mode" does not fix your corrupt download issue then the beta firmware will not help. Seek problems elsewhere.
on 17-10-2012 18:22
Are you running R36 still ? if so this could be the cause of the corrupt downloads, it technically shouldnt in modem mode.
How are you connecting to the superhub ? wired right ?
The other thing that would effect this is packet loss caused by high use at the ubr, which is something vm can check for you.
on 19-10-2012 19:58
Usually the trial firmware gets pushed through after about 3 working days. If you have not received the trial firmware on your SuperHub yet, could you please fill in the form again, and if it is still not working, we will have to manually add your SuperHub to the list.
on 20-10-2012 16:36 - last edited on 21-10-2012 11:02 by ChadB
on 22-10-2012 02:30
I hate to ask, but some people wouldnt know to do it so not trying to be cruel or anything.
Have you restarted it.... /*ducks from flying eggs tossed by the angry guy*/
on 22-10-2012 12:29
I've checked your equipment and it would appear that you're still running on R36 rather than the trial firmware. I have requested for this to be manually pushed through.
You may need to reboot your Superhub in order for this to take effect.