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rav1234
Posts: 1
Registered: ‎06-08-2012

tivo box not working

My tivo box has stopped working all 7 lights are on the front of the box. Tried to phone virgin but keep getting put on hold and then cut off getting very annoyed now i want my tv back getting sick of paying for such a **bleep**py service.

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Tech Wizard II
PrinterElf
Posts: 3,485
Registered: ‎17-07-2011

Re: tivo box not working

Hi rav1234,

 

I'm assuming you've tried powering the box off and on again using the physical switch located on the back left of the box as you look at it from the front?


Loc: PR4 1, TV: XL+SkyHD, BB: 100Mbps
2x 1TB TiVo: {15.3.1.RC3-VMC-2-C00}
SuperHub: R37 {Modem mode}
I don't work for VM, and I don't plan to!
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Emily_L
Posts: 746
Registered: ‎14-12-2011

Re: tivo box not working

Hi rav1234,

 

I have checked your account and can see an engineer attended your property to get it fixed.

Hopefully everything is working for you now!!

 

Thanks


Emily Lewis
Help & Support Forum Team

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