Virgin Media: TiVo® service

TV picture flickering white band

My TV picture keeps flickering a white band every few seconds. I’ve reset the box changed the hdmi cable. Still doing it. I need an engineer to take a look.

Resolved! iPlayer buffering on Tivo box

Have been watching a bit of Glastonbury using the red button for the first time in ages. But it's desperately slow to launch, and constantly buffers. To be honest I assumed this was just how it is (the iPlayer and other apps on the stick are also jus...

Install a new wall socket

Hi guys, can someone from VM contact me about relocating our wall socket in our lounge please?

TiVo to V6

I keep being offered a 360 as "my equipment is old" (I have the original TiVo box). While it still seems to work ok for the time being, I'm worried that it may be on it's way out and so am trying to frantically watch everything that's recorded on it...

tivo box keeps switching off

why is my tivo box keeps switching off ???? also router keeps switching off, losing all broadband connection.........and tv.......i must of had, by now 4/5 tivo box changes and the router changed several times !!!!!!! why is virginmedias equipment s...

Confusion about returning equipment

Hi, we have an old TiVo box and hub 3 which we want to recycle or return. I've seen all the confusing older posts about what equipment virfin wants back, I've also gone to the site to request return packaging but get an error message when entering ou...

Resolved! DVR issue, no call back

Hi. I got the green screen with the DVR fault. My box has been unable to fix itself so I'm currently with no TV. I was told by an assistant on the phone earlier today that I would be receiving a 'virtual technician' appointment within the next four h...

Re: iPlayer buffering on Tivo box

I have the same problem - buffers, then eventually freezes and the box has to be rebooted which takes at least five minutes. So red button is essentially useless, as is Virgin's customer service, it's always impossible to communicate with them. Ove...

Resolved! TIVO to TV 360 Free Upgrade

I currently have a TIVO box and have received an email offering me a free upgrade to a TV 360 box. Is there a catch with this, putting the price of my service up at some point. Is it worth doing seeing as people seem to have issues with this box?

Poor TV pic on TIVO

Hello there been a long time since i posted on here, can someone from virgin media please contact me ASAP i need an engineer visit the picture on my tv is so bad i can't watch it its breaking up on all my TVs just been on hold for 30 mins then got cu...

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