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Padawan
sixpence
Posts: 62
Registered: ‎26-01-2011

VM TiVo - Protecting User Data and Content

[ Edited ]



In the thread:


http://community.virginmedia.com/t5/TiVo/Transfer-recorded-programs-to-an-external-device-via-SCART/...

 

Nic Ontiveros of VM wrote:


we are very focused on the networking capabilities that TiVo can provide, and it is a big part of our development roadmap to take advantage of that


VM have been so focused on TiVo interconnectivity in fact that the ethernet and USB interfaces are disabled and there's no means provided to back-up a user's settings/preferences and recordings. The supplied TiVos currently cannot benefit from the most basic protection of user data and recorded content by being backed up to a USB hard drive, for example, and then restored, in case of TiVo internal hard drive or other serious failure.

 

It's an unreasonable situation for customers to be stuck in, as every TiVo hard drive is going to bite the dust at some point, some already have.


So as an interim measure before we all start to enjoy VM’s versions of TiVo Desktop or TivoToGo capabilities (!) for networking and content sharing, how about addressing a basic functionality very soon in respect of resilience please?


It would be great to know this is on the roadmap and when it might be delivered?

 

Cheers.

 

 

Links:


TiVo Desktop: http://www.tivo.com/mytivo/product-features/stay-connected/tivo-desktop/index.html

 

TivoToGo:

http://search.tivo.com/search?q=tivotogo&numgm=5&site=default_collection&client=default_frontend&pro...


HD TivoToGo reality check: http://w2.eff.org/IP/pnp/cablewp.php#18

 

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Superuser
BenMcr
Posts: 12,584
Registered: ‎11-08-2009

Re: VM TiVo - Protecting User Data and Content

I doubt there is ever going to be any way for a customer to 'back up' the hard drive of the TiVo in full, mainly because the content providers wouldn't allow it.

 

In the US TiVo Desktop and TiVo to Go only allow transfer of programs that the broadcaster allows.

 

"Note: Shows that cannot be transferred due to copy protection restrictions are marked with a red circle slash"

 

In the UK I'm pretty sure the law covering recordings and what we can do with them isn't the same as it is in the US, so whether or if things like TiVo Desktop and TiVo to Go will become available I don't think is guaranteed

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I work for Virgin Media - but all opinions posted here are my own
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Clever-clogs
sixeyes
Posts: 41
Registered: ‎21-02-2011

Re: VM TiVo - Protecting User Data and Content

I'd settle for a way to transfer thumbs up / down preferences, season passes and wishlists. When I had my Tivo box swapped out last month I had to re-enter my season passes and wishlists.

 

Sadly the suggestions profile (via thumbs up / down) were lost.

 

From my experience with a S1 Tivo I learnt that it takes many months before really useful suggestions are recorded.

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Brainbox
pipTheGeek
Posts: 114
Registered: ‎22-07-2010

Re: VM TiVo - Protecting User Data and Content

I don't see why the box can't allow backup to a USB drive.  It could encrypt the content with a key linked to our account, we wouldn't be able to anything with the backups. We wouldn't even be able to share them with another VM customer.  I'd be quite happy if we could just connect a USB drive to it and have it backup everything.  I don't even care if the drive is formatted with an encrytped file system so I can't even mount it from a PC.

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Padawan
sixpence
Posts: 62
Registered: ‎26-01-2011

Re: VM TiVo - Protecting User Data and Content

[ Edited ]

 

I don't see why the box can't allow backup to a USB drive.  It could encrypt the content with a key linked to our account, we wouldn't be able to anything with the backups. We wouldn't even be able to share them with another VM customer.  I'd be quite happy if we could just connect a USB drive to it and have it backup everything.  I don't even care if the drive is formatted with an encrytped file system so I can't even mount it from a PC.

 

------------------------------------------------------------------------------------------------------------------------------------------------------

 

Exactly - there are various options to avoid customers suffering the inconvenience of losing everythng on their hard drive: they are not over-complicated and avoid VM getting into a ruck with certain content owners.

 

 

 


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Specialist
andrewilley
Posts: 257
Registered: ‎14-03-2011

Re: VM TiVo - Protecting User Data and Content

They could even allow a back up / restore via Virgin's servers. I'm quite sure they are storing tons of handy information about our usage habits anyway, it couldn't be too hard to add an option that's actually useful to the user rather than the company.

 

Andre

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