Reply
Settled in nicely I
CyberMan
Posts: 11
Registered: ‎19-08-2011
Helpful Answer

TiVo wont play recorded programs if there is no network connection!!!

Today we had some (scheduled/pre-announced) disruptions to the network. Not a problem I thought, shall just watch something I recorded previously . . .  Ho Ho Ho!!!

It appears that if your TiVo has no network connection, It will NOT let you watch any of the programmes on your hard disk!! It just keeps telling you to restore the network.

This is absolutely BONKERS!!  My computer still lets me read and edit files on the hard disk irrespective of whether or not the network is up, so why doesn't TiVo.


IMHO this is a *MAJOR* design flaw and should be fixed ASAP (firmware/software update I presume?)

Please use plain text.
Tech Wizard II
PrinterElf
Posts: 3,494
Registered: ‎17-07-2011

Re: TiVo wont play recorded programs if there is no network connection!!!

[ Edited ]

I get the feeling this won't happen, namely because it's a major incentive to ensure people keep their accounts in good stead - in order to watch recorded content, the box needs to confirm that your smart card is still active on VM's systems, therefore it needs a network connection.

This is why Virgin notify you when there's going to be network disruption, because it stops everything working!

 

Your computer doesn't need a network connection because it's not trying to verify that you're allowed to access the content stored on it, TiVo and almost all subscription STBs are.

 

It's exactly the same reason that you can't just fill up your V+HD box and then take it on holiday to your caravan, it needs an active network connection to verify you're a fully paid subscriber.


Loc: PR4 1, TV: XL+SkyHD, BB: 100Mbps
2x 1TB TiVo: {15.3.1.RC3-VMC-2-C00}
SuperHub: R37 {Modem mode}
I don't work for VM, and I don't plan to!
Please use the Search feature before starting a new thread (or if you're feeling brave, RTFM! :smileywink:)
To thank or if you Like a post, use the Kudos + button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
Please use plain text.
Knows the ropes III
c53204
Posts: 410
Registered: ‎14-08-2010

Re: TiVo wont play recorded programs if there is no network connection!!!

I have a Freesat HD box (Humax) which plays back recordings - needs no connection apart from one to TV and one to power source! And it's free - 500gb, no fees. OK limited channels, but I can also copy films from iTunes or DVD's onto it!

Please use plain text.
Tech Wizard II
PrinterElf
Posts: 3,494
Registered: ‎17-07-2011

Re: TiVo wont play recorded programs if there is no network connection!!!


c53204 wrote:

I have a Freesat HD box (Humax) which plays back recordings - needs no connection apart from one to TV and one to power source! And it's free - 500gb, no fees. OK limited channels, but I can also copy films from iTunes or DVD's onto it!



Precisely - FREE! There's no subscription required to use the service so you don't need any form of network connection at all.


Loc: PR4 1, TV: XL+SkyHD, BB: 100Mbps
2x 1TB TiVo: {15.3.1.RC3-VMC-2-C00}
SuperHub: R37 {Modem mode}
I don't work for VM, and I don't plan to!
Please use the Search feature before starting a new thread (or if you're feeling brave, RTFM! :smileywink:)
To thank or if you Like a post, use the Kudos + button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
Please use plain text.
Whiz Kid II
Phil_C
Posts: 1,212
Registered: ‎02-09-2011

Re: TiVo wont play recorded programs if there is no network connection!!!


PrinterElf wrote:

 

It's exactly the same reason that you can't just fill up your V+HD box and then take it on holiday to your caravan, it needs an active network connection to verify you're a fully paid subscriber.


I had no idea about that, never having seen an error message or had any problems with the V+. But I have seen the "network" error message several times with the TiVo box when trying to watch a recording. They only lasted a matter of seconds so they were never a problem, but they did cause me to ask a CS person where the recordings are stored - HD or VM's servers. I'd started to wonder if the system stores programmes remotely and uses the TiVo's BB when playing them back. I'vve certainly been learning some stuff in the short time since I found this forum.

Please use plain text.
Whiz Kid III
sjp123
Posts: 1,469
Registered: ‎30-04-2011

Re: TiVo wont play recorded programs if there is no network connection!!!

i can't remember how but you can play previously recorded shows when the networks out, if you're pressing play at the my shows level try right arrowing into the detail and pressing select - or the other way round.

 

i think it's been covered, try a search - i'm sure there's a post out there somewhere.

Please use plain text.
Tech Wizard II
PrinterElf
Posts: 3,494
Registered: ‎17-07-2011

Re: TiVo wont play recorded programs if there is no network connection!!!


Phil_C wrote:

I had no idea about that, never having seen an error message or had any problems with the V+. But I have seen the "network" error message several times with the TiVo box when trying to watch a recording. They only lasted a matter of seconds so they were never a problem, but they did cause me to ask a CS person where the recordings are stored - HD or VM's servers. I'd started to wonder if the system stores programmes remotely and uses the TiVo's BB when playing them back. I'vve certainly been learning some stuff in the short time since I found this forum.



Why would VM lease you a 1TB box, with a 1TB HDD in it, and then store all the recordings remotely? It'd be an horrific waste of bandwidth!
It tells you under the System Info menu how much TV the disk will store in both SD and HD.


Loc: PR4 1, TV: XL+SkyHD, BB: 100Mbps
2x 1TB TiVo: {15.3.1.RC3-VMC-2-C00}
SuperHub: R37 {Modem mode}
I don't work for VM, and I don't plan to!
Please use the Search feature before starting a new thread (or if you're feeling brave, RTFM! :smileywink:)
To thank or if you Like a post, use the Kudos + button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
Please use plain text.
Whiz Kid II
Phil_C
Posts: 1,212
Registered: ‎02-09-2011

Re: TiVo wont play recorded programs if there is no network connection!!!

It was a thought that occured to me since I saw no reason for a network error message to come up when I was trying to watch a recorded programme. It does make sense. The cost of leasing could just as easily be for remotely stored programmes (allocated space) as for locally stored programmes. I did think that 10M of bandwidth was probably a bit thin for the purpose though.

 

The amounts recorded and available to record don't come into it. They would be the same if a remote server were storing the programmes.

Please use plain text.
Whiz Kid II
ozsat
Posts: 985
Registered: ‎03-10-2009

Re: TiVo wont play recorded programs if there is no network connection!!!


CyberMan wrote:

Today we had some (scheduled/pre-announced) disruptions to the network. Not a problem I thought, shall just watch something I recorded previously . . .  Ho Ho Ho!!!

It appears that if your TiVo has no network connection, It will NOT let you watch any of the programmes on your hard disk!! It just keeps telling you to restore the network.

This is absolutely BONKERS!!  My computer still lets me read and edit files on the hard disk irrespective of whether or not the network is up, so why doesn't TiVo.


IMHO this is a *MAJOR* design flaw and should be fixed ASAP (firmware/software update I presume?)


 

What you did was press select when in MyShows - which will generate the network error while it access the network for more information and the programme. Pressing select is NOT how you play the show from this menu - its how you select the next level down.

 

You can watch the programme in the MyShows list while the network is now by highlighting the show and pressing PLAY.

---
VM TiVo on NGTV (Oxford)
120Meg BB
Sky 3D/Anytime+
VM Telephone
Please use plain text.
Tech Wizard II
PrinterElf
Posts: 3,494
Registered: ‎17-07-2011

Re: TiVo wont play recorded programs if there is no network connection!!!


Phil_C wrote:

It was a thought that occured to me since I saw no reason for a network error message to come up when I was trying to watch a recorded programme. It does make sense. The cost of leasing could just as easily be for remotely stored programmes (allocated space) as for locally stored programmes. I did think that 10M of bandwidth was probably a bit thin for the purpose though.

 

The amounts recorded and available to record don't come into it. They would be the same if a remote server were storing the programmes.


Cost of leasing perhaps would be similar, but you'd need a dedicated 20Mb connection just for one channel of HD content, let alone anything extra.

 

Though if that were the case, then your TiVo box would be the size of most Freeview boxes, because there'd be no need for the HDD inside.


Loc: PR4 1, TV: XL+SkyHD, BB: 100Mbps
2x 1TB TiVo: {15.3.1.RC3-VMC-2-C00}
SuperHub: R37 {Modem mode}
I don't work for VM, and I don't plan to!
Please use the Search feature before starting a new thread (or if you're feeling brave, RTFM! :smileywink:)
To thank or if you Like a post, use the Kudos + button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
Please use plain text.