Reply
Just joined
Daz100
Posts: 4
Registered: ‎18-02-2011

TiVo installation

Just got my TiVo swapped after it was killed following the update constant rebooting. Now firstly they did not have a 1TB box so had to get one and now they have left and said there is a problem in the area and we cannot activate the box, it will not connect to the network. So 1 week with no service! Have I had an apology a refund on my bill, nope.

Please use plain text.
Settled in nicely I
davej24
Posts: 12
Registered: ‎01-12-2011

Re: TiVo installation

Hmm........

 

Just had my Tivo box delivered, and the old V+box taken away ! The engineers parting words were:-

 

"The system is down. Should be back some time this afternoon."

 

Thanks a lot.

 

Now no TV at all !!

Please use plain text.
Just joined
jimkelly
Posts: 5
Registered: ‎01-12-2011

Re: TiVo installation

i have had the same problem this morning its a joke

it can take up to sunday to fix problem
also without telly
Please use plain text.
Forum Team
Claire_D
Posts: 3,345
Registered: ‎25-03-2010

Re: TiVo installation

Hi all

Can you please advise where you all are and I will see if I can find out what is happening ?

Thanks
Claire

Claire D
Help & Support Forum Team


If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as a Helpful Answer? You can also help other users find useful posts by Tagging them with keywords.

If you are new to the forum, please remember to search the forum before posting your question. Please don't send private messages directly to the forum team unless they ask you to, post your issue to the forum first.
Please use plain text.
Just joined
Buggerlugs23
Posts: 6
Registered: ‎01-12-2011

Re: TiVo installation

I had mine fitted yesterday and I still have no tv. When connecting it says service not found. Is this the same as yours?
Please use plain text.
Just joined
Buggerlugs23
Posts: 6
Registered: ‎01-12-2011

Re: TiVo installation

I'm in Leeds ls13
Please use plain text.
Just joined
jimkelly
Posts: 5
Registered: ‎01-12-2011

Re: TiVo installation

church, accrington
Please use plain text.
Settled in nicely I
davej24
Posts: 12
Registered: ‎01-12-2011

Re: TiVo installation

Yep,

 

(Service not found), in brackets to the right of "connecting"

 

For Clare,

 

Postcode is M22 4EZ

 

The service status for TV shows there is a problem "Loss of Channels" reported 30/11/2011 at 4:31pm

Estimated Fix Time Sunday 11/12/2011. Don't know if this is part of the same problem. I just hope not !!!

 

 

Please use plain text.
Just joined
jimkelly
Posts: 5
Registered: ‎01-12-2011

Re: TiVo installation

yes mine says service not found
Please use plain text.
Just joined
Daz100
Posts: 4
Registered: ‎18-02-2011

Re: TiVo installation

Stafford, Staffordshire

Please use plain text.