Sky Movies Anytime problem

[chriswye]

Hi,

I see that some people are having problems with catch up and anytime, however I cant see another thread with just Sky Movies anytime not working.

I can only see what is available if I go to All A-Z or in the Family section. Every other Genre is saying 'no programmes currently available'.

It has been like this for at least 3 days now and is very frustrating as its the only time I get a chance to watch any movies. 

I have checked both Tivo 1TB boxes and they are both the same - so not a box problem.

Any chance of an update on this problem VM - I am in the Solent region.

[Scott_C]

Hi chriswye,

I have just checked on our office TV if i go into Home > Catch Up & On Demand > TV Choice On Demand > Sky Anytime: Sky Movies & Sky Sports > Sky Movies > All Genres from "Comedy" at the top to "All" at the bottom have lists of movies in? I have just done a sweep of the region you are in and nobody else has called in to report this issue. After checking your boxes remotely i can see one box has not been rebooted for 12 days and the other was rebooted 3 hours ago can you reboot both boxes an re-test the path above?

Regards

[trentman]

I have the same problem as chriswye except I do have films showing in the SciFi and War & Western categories.

The "No programmes currently available" categories are Comedy, Action, Thriller, Drama and Horror.

My V+ box is exactly the same.

I'm in the Nottingham area (NG31).

Regards

Bob M

[Laura_S]

Hi trentman,

This has been picked up as a regional fault from your headend and a fault ticket has been raised.

The ref is: 1820988.

Our engineers are trying to resolve as soon as possible.

Regards

[Laura_S]

Hi chriswye,

Hi trentman,

This has now also been picked up as a regional fault from your headend and a fault ticket has been raised.

The ref is: 1820989.

Our engineers are trying to resolve as soon as possible.

Regards

[chriswye]

Hi,

All seems to be fine now - thanks.

Dont suppose there is a chance of re-imbursing the 3.49 that I paid for a rubbish movie as there was nothing else I could watch

[trentman]

Fault now rectified. Thanks VM.

[daveoc]

Well the fault has not been fixed here in Southampton (SO16).

All folders show no content apart from Family and Sci-Fi , plus of course All.

Is this still being looked at?.

[Lammylad]

Fault hasn't been fixed in the Lichfield area either.

Only had Tivo for a fortnight and I'm running out of things to say to her indoors in support of our 'upgrade' to Tivo.

[Robert_W]

Hi daveoc,

I've requested that this be looked at for you as the listings appear ok here.

Cheers