Dancing on the jagged edge [ Edited ]

[carlgoss]

Why is operating my Tivo like dancing on the edge of knife blade? It's really not a nice experience. I actually really get the whole idea of Tivo, but it's operation is so flaky. I've contributed to many forum threads over the last couple of years about Tivo's apparent slowness, unresponsiveness, donuts of death, feeling of being out of control, not to mention the annoying habit of kicking you out of a scroll or a search. I live in fear of scrolling onto another page of search results, only to be kicked out back to the home page or live tv, and then to have to go through the search all over again. In our house, shouts of 'No!' Argghh! Oh! are not directed at the Olympics, but at the sheer delight of Tivo keeling again.  I was hoping the addition of another core to the processing (15.2?) was going to zap it up a bit, but no, it's still struggle. Mind you life's a struggle I suppose, then maybe without Tivo it might be less so.

I really think it's a shame, because I'd love to be enjoying Tivo for all it can do, but when it's such an un-nerving experience in use.. well how can you feel anything but dissapointed? Combined with the awful experience that is speed doubling (speed 1/10th-ing they should call it), and then the 3 metre wireless range from the Stupid Hub, well it's all VM..Very Mediocre... not cheap either.

[PrinterElf]

While I'm no TiVo engineer, it sounds like the box is having issues with the network connection. Have you ever had anyone out to look at it?

I'm a little out of touch, but I don't recall anything formally confirming that the second core had been enabled in 15.2, partly because Adobe themselves had only just released support for multiple cores when 15.2 was testing!

[carlgoss]

Hi PrinterElf.. while I've never reported it as faulty to VM via the phone, I have mentioned it numerous times here with no comment from VM staff, so I don't know. It's my second Tivo (first one had drive faults) Guess the poor performance is normal?

[PrinterElf]

Satisfying curiosty here - how full is the box? And of what?

i.e. do you have 500hrs of 10 min Peppa Piggg episodes recorded in SD (i.e. thousands of small recordings), or a few days of the Olypmic broadcasts in HD (i.e. tens of recordings)

Does it only do it when scrolling through searches (so it's had to use the dedicated BB connection), or does it do it when scrolling through lists of recorded programmes*?

Edit *though saying that, the box still uses the network connection to get the graphics and info for each show, so that might still trigger it!

Do you have any issues with the apps at all (BBC Red Button, YouTube, etc...?)

[carlgoss]

To be honest the problems I'm having ' I have had when there were only a few programmes recorded and indeed with the drive nearly full. There are a lot of shorter shows. It keels on scrolling both my shows lists and on search result lists. Apps are generally slow, and youtube remains a nightmare. In search I am quite often waiting for the letter select to allow me to move to choose the next letter. I was clearing stuff out of suggestions the other day, using the clear button, and got dumped out back to live tv. I've had the remote replaced, thinking it was that, but it doesn't appear to be.

[PrinterElf · Accepted solution]

Get on the phone to them - if it's booting you out when you're deleting content stored on the disk, then either you have a faulty box, or a duff network connection.

[sjp123 · Accepted solution]

i'm about 3m away from my SuperHub, my wireless does fluctuate between 80 odd% and perfect according to my laptop wifi management app but I regularly get a pretty decent signal 10m straight up in the bedroom and, when i go next door i get an acceptable signal top floor and through a couple of walls (2 x 5 inch gaps with 3 dual  sheets of gyproc) on both my phone and laptop.

i'd have em check this out as well.

[WayneC]

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sjp123 wrote:

i'm about 3m away from my SuperHub, my wireless does fluctuate between 80 odd% and perfect according to my laptop wifi management app but I regularly get a pretty decent signal 10m straight up in the bedroom and, when i go next door i get an acceptable signal top floor and through a couple of walls (2 x 5 inch gaps with 3 dual  sheets of gyproc) on both my phone and laptop.

i'd have em check this out as well.

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Agree with 123, I regularly use my wireless in my back garden, which is through two walls (one stud one brick) and approx 12 mtrs away from the hub. I get coverage anywhere in my house and can also see several neighbours wi-fi networks... I presume they are immediate neighbours on three sides but at least one must be next door but one. :-)