on 11-01-2012 18:59
I joined VM back in November when I moved to a cable area. Intrigued by the On-Demand packages available I decided to choose the 50mb Broadband & TV L package. After about 10 or so days of using the service I found out that a lot of the channels I wanted to watch on demand were not available on that package and in order to watch them I would have to upgrade to the XL package. I have now done this, however I'm still not happy with the quality of programming available.
Am I able to cancel the TV part of my package or downgrade to the cheapest option - and keep the broadband - just wondering if there are any penalities for doing so?
on 11-01-2012 19:02
on 11-01-2012 19:13
you can cancel at your own leasure when you feel like it but you will have to buy out of the tv contract which depending on the options you chose can be quite hefty.
you can however downgrade to the lowest and keep it there
hope this helps
on 12-01-2012 00:08
....Am I able to cancel the TV part of my package or downgrade to the cheapest option - and keep the broadband - just wondering if there are any penalities for doing so?
pretty sure you can downgrade your TV service without penalty (albeit you will obviously lose any bundle deal)
youll might have to pay a penalty if you get rid of TV service all together
on 12-01-2012 08:01