Reply
Just joined
MartinWilcox
Posts: 3
Registered: ‎16-01-2012

Blocking Youtube on TiVo using parental controls

I'm keen to have control over YouTube with out kids and have it access through the parents' pin number. Having set up under parental controls and ticked all applications on the list as needing to have a pin entered, it turns out there are two instances of YouTube. We can still access the version under 'Applications -> All applications' without a pin. What has been blocked is the version that appears on the main 'Home' menu and also through (from recollection) 'Applications -> Entertainment'.


Any ideas how to block this other one?

Please use plain text.
A regular II
PerfectChoice
Posts: 129
Registered: ‎23-04-2011

Re: Blocking Youtube on TiVo using parental controls


MartinWilcox wrote:

I'm keen to have control over YouTube with out kids and have it access through the parents' pin number. Having set up under parental controls and ticked all applications on the list as needing to have a pin entered, it turns out there are two instances of YouTube. We can still access the version under 'Applications -> All applications' without a pin. What has been blocked is the version that appears on the main 'Home' menu and also through (from recollection) 'Applications -> Entertainment'.


Any ideas how to block this other one?


I think that is the old version of the You Tube app which is still accessible as you are cearly finding out. At some stage it will be replaced but not short term as far as I can tell (VM please comment).

 

One answer I have heard before is that VM can individually disable an app on your Tivo box which of course means nobody can use it but at least gives you want you want, be it affects everybody!

 

I am sure I've read this in the past  when Tivo was just launched as there was no PIN service at all then, so if customers had concerns on what other people in their house were watching on You Tube, they could disable it.

 

Not sure this can only be done for the old version via "All Applications" or for the whole box, over to VM now to respond or you can ring 150 and ask.

Please use plain text.
Forum Team
Laura_S
Posts: 4,478
Registered: ‎25-03-2010

Re: Blocking Youtube on TiVo using parental controls

[ Edited ]

Hi MartinWilcox,

I can confirm the Parental Control lock is only locking the new version of You Tube at present.

We do have the option to remove You Tube completely if you wish - however we'd need to check with engineering if it's possible to just remove the old version without the new version being removed. Please let us know whether this is something you would like to do and we can do some further checks?

 

I'm also going to discuss this further with engineering tomorrow.

 

 

Regards


Laura_S
Help & Support Forum Team


If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as a Helpful Answer? You can also help other users find useful posts by Tagging them with keywords.

If you are new to the forum, please remember to search the forum before posting your question. Please don't send private messages directly to the forum team unless they ask you to, post your issue to the forum first.
Got a problem? Check for faults online with our new service status and fault checker
Please use plain text.
Just joined
MartinWilcox
Posts: 3
Registered: ‎16-01-2012

Re: Blocking Youtube on TiVo using parental controls

Laura - perfect, yes, please can you investigate further. Perfectly happy to have it removed.

 

Martin

Please use plain text.
Just joined
MartinWilcox
Posts: 3
Registered: ‎16-01-2012

Re: Blocking Youtube on TiVo using parental controls

Laura - any chance of an update on this, please?

Martin

Please use plain text.
Forum Team
Adrian_H
Posts: 1,256
Registered: ‎14-12-2011

Re: Blocking Youtube on TiVo using parental controls

Hi Martin,

 

Apolgies that the request was missed, I will pick this up for you and get back to you with an update withing the next few days.

 

Thanks


Adrian Hayes
Help & Support Forum Team

Seen a useful post?Problem Solved?Fault with your service?

Please use plain text.
Forum Team
Adrian_H
Posts: 1,256
Registered: ‎14-12-2011

Re: Blocking Youtube on TiVo using parental controls

Hi Martin,

 

I just to keep you updated, I have received an email this morning from our engineering team to confirm that they are looking into this for me.

 

Thanks

 

 

 

 


Adrian Hayes
Help & Support Forum Team

Seen a useful post?Problem Solved?Fault with your service?

Please use plain text.
Forum Team
Adrian_H
Posts: 1,256
Registered: ‎14-12-2011

Re: Blocking Youtube on TiVo using parental controls

Hi Martin,

 

I have had confirmation that YouTube has now been removed from your set top box, could you please perform a reboot and then check to see if YouTube has been deleted please?

 

Thanks


Adrian Hayes
Help & Support Forum Team

Seen a useful post?Problem Solved?Fault with your service?

Please use plain text.