From 15th September we made some changes to our TV platform which affects some of our TV customers. This change means that customers watching Sky Sports 1, 2 & 3 may notice a 10 digit number appear on the bottom left of the screen. This number will appear for only for a short time, usually no more than 5 minutes but may reappear periodically throughout the broadcast. This change comes part of our domestic broadcast security arrangements and I can confirm that the number is generated by the broadcast and not by your televisions.
Virgin Media value your feedback and all comments made here and via our call centres have been taken onboard with a view to reducing the impact to your viewing on future broadcasts.