From a 50Mb Superhub 2, to a 200Mb gamers Super hub 3 - DON'T!
DON'T UPGRADE! SERIOUSLY!
Used Thinkbroadband and Speedtest to monitor my ping etc. a few weeks before they sent my 'upgrade'. I also work for a large hosting company and are independently monitoring the quality of the service for our own personal analysis.
Speedtest on 50Mb SH2.0 I was getting SOLID 51Mb/3.5Mb and ping at around 10~12MS.
Got my SH 3.0 and moved to a 200/20Mb package.
Get 80Mb max/21Mb and a SHOCKING 24MS ping (some tests it went to 28MS).
So yeah, the upload is up, but download is barely increased (200Mb is a distant dream at the moment), and I've sacrificed all that for an absolutely APPALLING latency downgrade.
Don't do it guys. I'll be asking for a refund and will be backing out of this contract. They don't appear to be able to do anything about the latency.
I thought this was supposed to be £5 a month to upgrade. but when i go to my upgrades and offers it says it will be an extra £55.53 per month .
It's a package of its own, not a +£5 on top of the stand Vivid 200 Optical. For example in my bill it lists as "VIVID 200 Optical Gaming", you shouldn't see the standard Vivid Optical after it. At least that's my experience of it. When I had the package activated for my account, the billing got messed up and I had to call in to have it corrected.
- - - - - - Any opinions expressed by myself are my own and do not represent Virgin Media in any way.