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On our wavelength
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Registered: ‎03-12-2010
Message 61 of 128 (336 Views)

Re: Destiny 2 sparrow

So I retried again

Again with the area code and account number

Got given a different sparrow code this time.

I was able to redeem that one.
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Tuning in
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Registered: 3 weeks ago
Message 62 of 128 (331 Views)

Re: Destiny 2 sparrow

I tried with my area code and without it and it won't work Smiley Sad
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Registered: 3 weeks ago
Message 63 of 128 (318 Views)

Re: Destiny 2 sparrow

Same here still Smiley Sad, i have tweeted @viginmedia too hopefully get them to look at it.
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Registered: 3 weeks ago
Message 64 of 128 (284 Views)

Re: Destiny 2 sparrow

Scratch that added my area code to start this time and worked fine now just getting an error on the bungie page not letting me login.
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Registered: 3 weeks ago
Message 65 of 128 (280 Views)

Re: Destiny 2 sparrow

Nope. Still no good here with or without area code. Emails still.bouncing back too.
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Registered: ‎14-10-2014
Message 66 of 128 (360 Views)

Re: Destiny 2 sparrow

Use another browser WITHOUT the area code and it worked this time. Code also worked on Bungie site.
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Registered: 3 weeks ago
Message 67 of 128 (359 Views)

Re: Destiny 2 sparrow

Okay. Managed to sort it. Use your area code first. If that area code begins with 0, drop it and use the 2nd number only followed by your account number. Not sure if this works for area codes starting with 1 though.
Moderator
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Registered: ‎07-06-2016
Message 68 of 128 (228 Views)

Re: destiny 2 sparrows

Hello,

We’re really sorry about this. We had some last-minute technical hiccups, but they’re all sorted now.

Please try and redeem your Sparrow code again. To do this, use your unique customer account ID.

How do I find my Virgin Media unique customer account ID?
Your unique customer account ID is your Area Reference followed by your Account Number (no spaces). These numbers can be found at the top of your paper bill, or on your eBill email notification. If your Area Reference starts with a 0, please remove this from your unique customer account ID.

Thanks

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Moderator
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Registered: ‎07-06-2016
Message 69 of 128 (355 Views)

Re: Destiny 2 sparrow

Hello,

We’re really sorry about this. We had some last-minute technical hiccups, but they’re all sorted now.

Please try and redeem your Sparrow code again. To do this, use your unique customer account ID.

How do I find my Virgin Media unique customer account ID?
Your unique customer account ID is your Area Reference followed by your Account Number (no spaces). These numbers can be found at the top of your paper bill, or on your eBill email notification. If your Area Reference starts with a 0, please remove this from your unique customer account ID.

Thanks

Moderator
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Registered: ‎07-06-2016
Message 70 of 128 (178 Views)

Re: Destiny 2 sparrow

Hello,

We’re really sorry about this. We had some last-minute technical hiccups, but they’re all sorted now.

Please try and redeem your Sparrow code again. To do this, use your unique customer account ID.

How do I find my Virgin Media unique customer account ID?
Your unique customer account ID is your Area Reference followed by your Account Number (no spaces). These numbers can be found at the top of your paper bill, or on your eBill email notification. If your Area Reference starts with a 0, please remove this from your unique customer account ID.

Thanks

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