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Tavy
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Message 31 of 132
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Re: Destiny 2 sparrow

This doesn't work.
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randz85
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Message 32 of 132
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Re: destiny 2 sparrows

I have done mine all I did was add my Site ID infront of my account number. Site ID can be found on your bill.

Example:- Site ID 20, Account number 12345678 - On the site I put *************

 

 

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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mdy-vm
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Message 33 of 132
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Re: Destiny 2 sparrow

Had the same issue as everyone else.. Just tried again by putting the area number in front of the account number as the previous poster..

Now it's telling me 'It looks like you've already recieved your exclusive Destiny 2 Sparrow code'

I certainly haven't Smiley Sad

 

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McVrosh
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Message 34 of 132
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Re: destiny 2 sparrows

Tried this as well but get the same result, account number not recognised. This info section below that tells you where to find your account number also states it's 9 digits which means it shouldn't need the prefix (at least not for my account number).

Glad it's working for you though, lets hope the email support address gets fixed/enable soon for the rest of us.
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xPhilip
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Message 35 of 132
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Re: destiny 2 sparrows

I did the thing where you put the area code before the account number and now I get the error - 

 

It looks like you’ve already received your exclusive Destiny 2 Sparrow code.

 

Hope I haven't messed things up for myself and I still can get a code..

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Superuser
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Message 36 of 132
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Re: destiny 2 sparrows


xPhilip wrote:

I did the thing where you put the area code before the account number and now I get the error - It looks like you’ve already received your exclusive Destiny 2 Sparrow code. Hope I haven't messed things up for myself and I still can get a code..


Once they sort out the issues with the page and contact email address you can ask them to deal with that problem

- - - - - -
Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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AtomXL
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Message 37 of 132
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Re: Destiny 2 sparrow

Adding the site code at the start got my account number accepted but now it says I already received my sparrow code!
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harryisme
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Message 38 of 132
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Re: Destiny 2 sparrow

I tried this, and now I get this message ' t looks like you’ve already received your exclusive Destiny 2 Sparrow code '. I know no one else in my household have redeemed the code, as no one else plays Destiny, so I have no idea what's going on there.
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AtomXL
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Message 39 of 132
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Re: Destiny 2 sparrow

Exactly the same as harryisme
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mdy-vm
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Message 40 of 132
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Re: Destiny 2 sparrow

I have just tried the support email again though.. and this time it didn't bounce back immediately as if the email address didn't exist.. So fingers crossed that might now be working..