4 weeks ago
my homepage keeps saying we are doing some will be back shortly been like this now 2weeks any help, how do I clear it
3 weeks ago
Hey there cuddlytoy,
Thanks for joining the community
Sorry to hear about the error message you're seeing. Is this when you try and access the Virgin Media homepage? Is this happening on multiple devices or just the one?
Please get back to us so we can continue to investigate.
Tech fan? Have you read our Digital life blog yet? Check it out
it is just happening on my main pc been like this 3 weeks now
2 weeks ago
Were you able to follow Howard's advice regarding clearing cache and cookies?
Or perhaps you might want to try a new browser instead:
Those are 2 examples, assuming that you're using Internet Explorer at the moment (apologies if I'm wrong).
I'd also like to know if you're attempting to access our website via a shortcut or saved/favourite page?
If so then please browse directly to www.virginmedia.com and let me know if that works.