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anamahmed
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Virgin media search

When I use virgin media search it tends to very slow but when comes to google search it loads up very fast. Why is that? Also, how can I stop filtering some site's displaying? Like I own this site and it is not spammy still it does not display and get error message. Any advice please?

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Re: Virgin media search

Hello anamahmed,

Thanks for joining the community Smiley Very Happy

Sorry to hear about the trouble with your connection, I appreciate this is frustrating.

Are you using a wireless or hard-wired connection when you notice the problems? Is this happening across multiple devices?

Hope to hear back from you soon so we can investigate further.

Take care.

Heather_J

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anamahmed
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Re: Virgin media search

I am using wireless device and yes it is happening on my both laptop and desktop (wired)

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Re: Virgin media search

Hello anamahmed,

Thanks for getting back to me Smiley Happy

Sorry to hear this is still on-going. Can you attach some screen shots of the error messages you're getting so I can look into this further.

Thanks,

Take care.

Heather_J

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anamahmed
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Re: Virgin media search

It has fixed now, thanks for your time.
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