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Message 1 of 13 (359 Views)

New IP address locates me in wrong county

Virgin Media changed my WAN IP address recently.  Unfortunately sites that use it to access my location are now told I live in Yorkshire rather than Norfolk.

Would VM correct this please.

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Message 2 of 13 (674 Views)
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confirmed by Optimist1
‎21-04-2017 16:29

Re: New IP address locates me in wrong county

VM will not correct it.  WAN IP addresses are a lottery and very rarely accurate.  I too was given a new IP recently and now apparently I am domiciled in Lewisham ... thankfully I actually live in leafy Surrey.   Smiley Happy

 

 

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Message 3 of 13 (663 Views)
Helpful Answer
confirmed by Optimist1
‎21-04-2017 16:28

Re: New IP address locates me in wrong county


Optimist1 wrote:

Virgin Media changed my WAN IP address recently.  Unfortunately sites that use it to access my location are now told I live in Yorkshire rather than Norfolk.

Would VM correct this please.


There's nothing for VM to correct. It's the geo-location companies holding old info on where it was last seen. As you browse about etc (and keep bluetooth+WiFi on) those companies will eventually realize their info is old and update their database.

- - - - - -
Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.

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Message 7 of 13 (589 Views)
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confirmed by Optimist1
‎21-04-2017 22:28

Re: New IP address locates me in wrong county

Geolocation is based upon assumptions.  While it works well most of the time some of the assumptions it's based on are poorly thought out.

Assumption 1.

That an IP address will always be used WITHIN the borders of the assigning internet authority.

While this holds true for a good many situations it's not 100% true.  For example I have an IPv6 address assigned to HE.net by ARIN - who handle North America and Canada.

Two Geo-IP providers still locate the IPv6 subnet in the US although another does correctly locate me in the UK

Assumption 2.

That similar IP addresses will always be given out in the same area and will always remain within that area.  While this can be true there is no formal standard that dictates this.  IP addresses are not allocated by area in the same way that phone numbers are.

While Geo-IP is fairly accurate for a good portion of the time it's by no means 100% accurate even at the country level.

According to Geo-IP providers I am currently in.

  • Birmingham
  • Buckland End
  • Bamber Bridge

One is fairly accurate but the other two are well out.

If you go to https://whatismyipaddress.com/location-feedback

You can see where 3 different providers fix your location and you can send feedback which is passed on to the Geo-IP companies.  However don't expect instantaneous corrections.

Tim

________________________________________


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Message 2 of 13 (675 Views)
Helpful Answer
confirmed by Optimist1
‎21-04-2017 16:29

Re: New IP address locates me in wrong county

VM will not correct it.  WAN IP addresses are a lottery and very rarely accurate.  I too was given a new IP recently and now apparently I am domiciled in Lewisham ... thankfully I actually live in leafy Surrey.   Smiley Happy

 

 

********** SuperHub 2ac - Asus rt-ac68u Router - 70Mbit Service ***********

Electron
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Message 3 of 13 (664 Views)
Helpful Answer
confirmed by Optimist1
‎21-04-2017 16:28

Re: New IP address locates me in wrong county


Optimist1 wrote:

Virgin Media changed my WAN IP address recently.  Unfortunately sites that use it to access my location are now told I live in Yorkshire rather than Norfolk.

Would VM correct this please.


There's nothing for VM to correct. It's the geo-location companies holding old info on where it was last seen. As you browse about etc (and keep bluetooth+WiFi on) those companies will eventually realize their info is old and update their database.

- - - - - -
Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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Message 4 of 13 (325 Views)

Re: New IP address locates me in wrong county

Will they know where my PC is located?
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Message 5 of 13 (320 Views)

Re: New IP address locates me in wrong county


Optimist1 wrote:
Will they know where my PC is located?

Not if you sit on it.   Top tip.     Smiley Wink

 

 

********** SuperHub 2ac - Asus rt-ac68u Router - 70Mbit Service ***********

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Message 6 of 13 (311 Views)

Re: New IP address locates me in wrong county

tin foil

 all windows

 now

 

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Message 7 of 13 (590 Views)
Helpful Answer
confirmed by Optimist1
‎21-04-2017 22:28

Re: New IP address locates me in wrong county

Geolocation is based upon assumptions.  While it works well most of the time some of the assumptions it's based on are poorly thought out.

Assumption 1.

That an IP address will always be used WITHIN the borders of the assigning internet authority.

While this holds true for a good many situations it's not 100% true.  For example I have an IPv6 address assigned to HE.net by ARIN - who handle North America and Canada.

Two Geo-IP providers still locate the IPv6 subnet in the US although another does correctly locate me in the UK

Assumption 2.

That similar IP addresses will always be given out in the same area and will always remain within that area.  While this can be true there is no formal standard that dictates this.  IP addresses are not allocated by area in the same way that phone numbers are.

While Geo-IP is fairly accurate for a good portion of the time it's by no means 100% accurate even at the country level.

According to Geo-IP providers I am currently in.

  • Birmingham
  • Buckland End
  • Bamber Bridge

One is fairly accurate but the other two are well out.

If you go to https://whatismyipaddress.com/location-feedback

You can see where 3 different providers fix your location and you can send feedback which is passed on to the Geo-IP companies.  However don't expect instantaneous corrections.

Tim

________________________________________


Only use Helpful answer if your problems been solved.

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Message 8 of 13 (294 Views)

Re: New IP address locates me in wrong county

My new address put me in Manchester, nearly 200 miles away from the home counties. However, sites soon "learn" that the address has moved area & change accordingly.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Message 9 of 13 (284 Views)

Re: New IP address locates me in wrong county

Thank you for the expalanation and advice, Ravenstar88!
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Well-informed
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Message 10 of 13 (239 Views)

Re: New IP address locates me in wrong county

Well, according to that checker, I am in Bolton!! Smiley Surprised

Only about 300 miles out!! Smiley LOL

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