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Live: Ask the Experts with Sony Mobile!

ask_the_experts_Sony.jpgHi!

Welcome to our Virgin Media Community Ask the Experts live chat with our @SonyExpert from Sony Mobile.

We'll be getting started at 2pm - but do feel free to start asking away about Sony's mobile and Tablet range, mobile hardware, apps and features.

James


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Jakelly
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Re: Live: Ask the Experts with Sony Mobile!

Hi, do you know if Sony are due to release a new tablet as it has been a while since the Z4 was released.

Thanks

John
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Re: Live: Ask the Experts with Sony Mobile!

I'm delighted to be joined by James our @SonyExpert from the Sony Mobile team. He's here for the next 90 minutes to answer all our Sony-mobile related questions.

So to kick things off, which apps do the team at Sony recommend to really get the most out of your handsets?


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Roger_T
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Re: Live: Ask the Experts with Sony Mobile!

Hi, how do your SONY devices help customers who experience disabilities. Are there any features you can share or anything such as Assistive Technology . . . for example on IPhones for writing issues: There are several iOS tools that can help kids with writing. The first is the built-in Dictation (speech-to-text) feature. You can activate it by pressing the microphone button on the bottom-left of the onscreen keyboard. This feature lets kids write with their voices instead of typing.

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Re: Live: Ask the Experts with Sony Mobile!

Sony Xperia handsets run on the Android platform giving customer access to a world of apps for their wants and needs via the Google play store

I can recommend a few apps that will allow a customer to get more benefit when using specific features of their handsets -

Camera

AR Effects -  This app allows you to create AR effects using your camera with different themes,  it can be used on both front and rear camera and is a lot of fun.

Battery

Instead of an App we have a Battery suite loaded onto all Xperia devices that allows you to manage the battery performance of the device and activate features such as Stamina and Ultra stamina mode extending the battery life you a device.

Album

All Sony devices come loaded with the latest Sony Album app that allows you to easily nagivate your photo's and videos as well as arrange folders and share via social media sites.

PS4 Remote Play

A must for any Gamer on all high-end Sony devices (Xperia Z2 and above) simily download the remote play app and a customer can play their PS4 using their sony handset and the WIFI connection.

Social Media Intergrated Apps

On all Sony handsets FB, Twitter & other social media platfroms are supported so you can share straight to your account without having to use the native apps.

Walkman

Outstanding Music player from Sony heritage of Music,  this app will upscale low quality music and supports Hi-Res Audio & DNC headphones.

As mentioned with the google play store Sony customers have access to all the apps they will ever want any app Sony loads on the devices are designed to enrich the user experience.

 

 

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Re: Live: Ask the Experts with Sony Mobile!

Hello John thanks for your question today,  the Xperia Z4 tablets is a great tablet and offers a lot of benefits but you are correct this was launched some time ago now.  At the moment we are unable to comment on any future device announcements.  We will however let you know as soon as any new announcements are made so you will be the first to know.

Thanks

James

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Re: Live: Ask the Experts with Sony Mobile!

I remember playing with the AR app on my first Xperia - Dinosaurs in the living room!

One of the first things I noticed when I got that first Xperia - about 4 years ago now - was the camera – the quality was superb.
Obviously the new XZ1 range has the Motion Eye camera, which looks amazing too. 

What are your top tips on advanced camera use and features?


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Re: Live: Ask the Experts with Sony Mobile!

Sony has the best in class camera performance with the new Motion Eye Camera featured on Xperia XZ Premium & Xperia XZ1.

The first thing to say is the Motion Camera module is the first and only smartphone sensor to feature Memory as part of the module this allows the camera to process 5 x as much data that any other camera. This then opens up new possibilities of what you can do with a smartphone Camera.

We have unique camera features that allow you to do even more with the camera such as …..

Super slow motion - This is recorded at 960 Frames per second and can be used multiple time through the same Video. To use Super slow motion you simply launch the camera go into Video and you can select Super Slow motion. This is a great feature to create some dramatic videos of your friends and family all at 4 times slower than any other Smartphone.

3D Scanning - With Motion eye you can now create 3D scans of a face, full head scan & freeform objects. This can then be used in various ways from 3D printing to creating your very own avatars using an app called Shadow LOL. With Motion eye you now have 3D scanning in your hands where ever you are.

AutoFocus/Auto Focus Burst - All flagship devices and Xperia XA1 feature object tracking on the camera meaning you can tap on a person or object in your photo and video and the focus point will follow them to remove blurry photos. For flagship devices you can also do a burst mode when using object tracking to give you better results.

In terms of using more advanced features Sony have also opened up manual controls. These can be accessed by clicking the M in the camera menu and you can change everything from the shutter speed to the focus point. For those who want the ability to adjust features we can cater for them.

As well as all these great features the setting menu in the Camera will also allow to change focus mode and FPS for video recording, all togetherSony have great camera’s with great functionality.  Plus AR effect is still available.

Thanks
James

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Re: Live: Ask the Experts with Sony Mobile!

When it comes to accessibility  Sony handsets offer a wide range of support found in the accessibility section of the setting menu.

Talk back is available for any Customers that maybe visually impaired this will talk back to the customer and let them know where and what they are using on the device at all times.  We can also increase and decrease the font and app sizes making them easier to see. 

for those with limited hearing we do support Mono Audio combining stereo into one channel & we can add captions onto the handset for things that would normally use sound.

Other options include colour inversion or correct as required & Xperia Tips and introduction that allows a customer to setup their phone in the first way first time.

If you require more information on any of the above or have any other questions in this matter please let me know and I can provide some more in depth information.

Thanks

James

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Re: Live: Ask the Experts with Sony Mobile!

@spuduk3 has reported some issues with the battery on his Xperia E5 elsewhere on the community.

Now of course Sony were one of the pioneers in battery life: you must have some battery saving tips? What can we do to improve battery life?

And a frequent cause of arguments in the James_W house: should you leave your phone plugged in to 100% and then run down to 0? Or is it OK to just plug it in when you need a boost? There is a lot at stake here (my pride, mainly).


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