According to the information supplied on Virgin's website, your router is in Modem mode.
Here's the link to the website: http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=27651&CURRENT_...
information required here, if you havent already fixed it
Hey there Lozza0903,
Thanks for your post and a warm welcome to the community
Sorry to hear that you're unable to connect to your wireless. I've tried to check your connection to ensure that you're back up and running, but I'm unable to find your account.
I'll need to confirm additional info via PM (purple envelope, top right).
Speak with you very soon,
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reset the hub its in modem mode reset on back