Hopefully someone is able to point me in the right direction. I'm afraid your on-line interactive chat were useless.....
My postcode is SL2 3RJ, we have just had our road dug up and the infrastructure laid, but no hint of when services will be available. My contract with TalkTalk expires next week and I would like to get an idea of when services will be available (and hopefully what deals) before I sign up to another 18 or 24 months with TalkTalk.
My road was being dug up in december last year (may have started november). Services only went live just over a week ago AFAIK. I was installed last Wed. I'm sure it will vary but it could be quite a few months.
If you see any engineer around, or a sales rep you can speak to in person you may get more accurate info.
This is the frustration that comes with engineering work. The schedule can continue to change depending on natural disaster damages, regular network breaks that require urgent upkeep, and anything else more pressing can delay the installation of new lines many times over.
There's usually a department for that but trying to get an actual date is often impossible. Best of luck I hope they make fast work of it!