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Making Waves
samjholland
Posts: 6
Registered: ‎18-03-2011
Helpful Answer

v box flashing on and off

Seen on here already someones vbox no longer working. Had to unplug mine and now plugged back in does nothing for a while an after minute or two starts flashing power on and off with display number flashing too. Does this mean i need a new box
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Making Waves
samjholland
Posts: 6
Registered: ‎18-03-2011

Re: v box flashing on and off

Still awaiting reply please
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Proof’s in the Pudding
Emily_L
Posts: 746
Registered: ‎14-12-2011

Re: v box flashing on and off

Hi samjholland,

 

Can you please confirm if you have any error codes on the front of the box? Or is it just the channel number thats flashing on or off?

 

Thanks


Emily Lewis
Help & Support Forum Team

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Making Waves
samjholland
Posts: 6
Registered: ‎18-03-2011

Re: v box flashing on and off

No error codes. The power button and the led where the channels are nowmally shown just flash on and off.
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Making Waves
samjholland
Posts: 6
Registered: ‎18-03-2011

Re: v box flashing on and off

???
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Making Waves
samjholland
Posts: 6
Registered: ‎18-03-2011

Re: v box flashing on and off

????
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Wizard
FaultsHelp-Ross
Posts: 197
Registered: ‎13-12-2012

Re: v box flashing on and off

hey sam sorry for the problem your having - sounds like some kind of power loss to the box - would recommend you contact virgin media on the 150 or 151

-if it comes on for a while then turns off that would be a constant reboot but the way its sounding the box just seemed "gubed"

We are open till midnight so call now if needs be :smileyhappy:
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Superuser
AMWSmith
Posts: 4,113
Registered: ‎05-01-2011

Re: v box flashing on and off

Is the box a Older V Box or a VHD box (Cisco model)

If the VHD then it sound like a duff PSU (Or power block)

Give a call to Faults anyway if you have the VHD thay should be able to send a new PSU and if older box thay will send a tech visit to you and swap out for a new box (and that will be a VHD box)

Tony.
2X TiVo 500G (TV XL) 152Mb BB & Weekend Calls.
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Wizard
FaultsHelp-Ross
Posts: 197
Registered: ‎13-12-2012

Re: v box flashing on and off

Tony we do not send out power units for standard box's - only tivo.
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Superuser
AMWSmith
Posts: 4,113
Registered: ‎05-01-2011

Re: v box flashing on and off

I have been told different that the VHD and TiVo boxes can both have PSUs sent out as both are external to the box itself.

Tony.
2X TiVo 500G (TV XL) 152Mb BB & Weekend Calls.
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