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Settled in nicely II
cekim
Posts: 42
Registered: ‎27-06-2010

catch up tv breaking up

catch up tv constantly breaks up with big brother and come dine with me. are there any issues out there ?

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Forum Team
Darren_E
Posts: 2,687
Registered: ‎25-03-2010

Re: catch up tv breaking up

cekim,

 

None that we are aware of affecting mentioned programmes, There is an issue with the VOD adverts freezing breaking up.

 

Can you confirm which episode or day content was broadcast so we can investigate further.

 

Cheers

 

 


Darren E
Help & Support Forum Team


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Settled in nicely II
cekim
Posts: 42
Registered: ‎27-06-2010

Re: catch up tv breaking up

friday nights episode of BB and everyone of the come dine with me progs.

thanks

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Forum Team
Darren_E
Posts: 2,687
Registered: ‎25-03-2010

Re: catch up tv breaking up

[ Edited ]

cekim.

 

Checked office and all ok here.

 

We can stage a fault call internally to monitor if no other reports and fault is ongoing a technician can be booked to investigate further.

 

Cheers

 

 


Darren E
Help & Support Forum Team


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Settled in nicely II
cekim
Posts: 42
Registered: ‎27-06-2010

Re: catch up tv breaking up

come dine with me has been doing this ages may be a fault with our connection. can we get someone to look at it from our end?

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Forum Team
Darren_E
Posts: 2,687
Registered: ‎25-03-2010

Re: catch up tv breaking up

cekim,

 

As fault has been ongoing we can book a technician.

 

I have booked the next available which is 29th between 8am-12pm.Please advise if appointment requires rescheduling.

 

Cheers

 

 


Darren E
Help & Support Forum Team


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Settled in nicely II
cekim
Posts: 42
Registered: ‎27-06-2010

Re: catch up tv breaking up

can you make after 3pm any day next week

thanks

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Forum Team
Darren_E
Posts: 2,687
Registered: ‎25-03-2010

Re: catch up tv breaking up

cekim,

 

Re-scheduled to 4pm-7pm on 29th.

 

Cheers

 

 


Darren E
Help & Support Forum Team


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Settled in nicely II
cekim
Posts: 42
Registered: ‎27-06-2010

Re: catch up tv breaking up

engineer never came, he phoned to say there is nothing he can do it is the same fault that Liverpool area is having and they don't know how to fix it.

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Settled in nicely II
cekim
Posts: 42
Registered: ‎27-06-2010

Re: catch up tv breaking up

has anyone else got this problem or is the engineer talking bull?

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