on 27-06-2010 12:04
catch up tv constantly breaks up with big brother and come dine with me. are there any issues out there ?
on 27-06-2010 12:15
cekim,
None that we are aware of affecting mentioned programmes, There is an issue with the VOD adverts freezing breaking up.
Can you confirm which episode or day content was broadcast so we can investigate further.
Cheers
on 27-06-2010 12:17
friday nights episode of BB and everyone of the come dine with me progs.
thanks
27-06-2010 12:54 - edited 27-06-2010 12:55
cekim.
Checked office and all ok here.
We can stage a fault call internally to monitor if no other reports and fault is ongoing a technician can be booked to investigate further.
Cheers
on 27-06-2010 13:10
come dine with me has been doing this ages may be a fault with our connection. can we get someone to look at it from our end?
on 27-06-2010 13:33
cekim,
As fault has been ongoing we can book a technician.
I have booked the next available which is 29th between 8am-12pm.Please advise if appointment requires rescheduling.
Cheers
on 27-06-2010 14:36
can you make after 3pm any day next week
thanks
on 27-06-2010 14:58
cekim,
Re-scheduled to 4pm-7pm on 29th.
Cheers
on 13-07-2010 18:30
engineer never came, he phoned to say there is nothing he can do it is the same fault that Liverpool area is having and they don't know how to fix it.
on 13-07-2010 19:28
has anyone else got this problem or is the engineer talking bull?