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Settled in nicely I
cattyvirus
Posts: 15
Registered: ‎29-05-2010
Helpful Answer

ap:52

Turned on my cable box this morning and keep getting AP:52? any ideas how to fix this, tried turning of and resetting to no avail.  Thanks

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Thomas_J
Posts: 1,088
Registered: ‎25-03-2010

Re: ap:52

Hi Cattyvirus

 

Sorry about the fault you're having at the moment.

 

I've just sent a signal to the box, if you can just reboot and see how you get on with that.

 

If not i'll need to arrange for a technician. Next time I can get someone out would be tuesday between 12-4 or 4-7 or wednesday between 8-12, 12-4 or 4-7.

 

Cheers

 

Tom


Thomas_J
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Settled in nicely I
cattyvirus
Posts: 15
Registered: ‎29-05-2010

Re: ap:52

Thanks, I have been in touch with virgin media, they will be sending a tech/engineer out Wednesday morning.

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Knows the ropes I
chok_there
Posts: 280
Registered: ‎21-05-2010

Re: ap:52

Hi Cattyvirus,

 

Could you reboot and check if the problem is now resolved?

 

thanks

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Settled in nicely I
cattyvirus
Posts: 15
Registered: ‎29-05-2010

Re: ap:52

Hi, I have rebooted no change.  Was looking forward to Sky 1 tomorrow.

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LisaS235
Posts: 844
Registered: ‎29-11-2011

Re: ap:52

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Seanbjm1986
Posts: 1
Registered: ‎04-06-2012

Re: ap:52

My virgin box has been stuck on ap:52 since wednesday last week. only have a mobile phone so cant afford to be kept on hold all day

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DarrylC
Posts: 2
Registered: ‎08-08-2012

Re: ap:52

I have had the same issue for 24 hours. ap:52 is as far as the box will boot. Our internet is also cut off. i can't afford to call Virgin as I don't have a landline.

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Forum Team
Emily_L
Posts: 746
Registered: ‎14-12-2011

Re: ap:52

Hi DarrylC,

 

I have just checked your area and cannot find any fault that would be affecting it. Have you tried rebooting the box again?

 

Thanks


Emily Lewis
Help & Support Forum Team

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