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One to Watch
Jambo1972
Posts: 13
Registered: ‎24-05-2010

Virgin Box not working

My Virgin box isn't working.  Its a Samsung SMT 2110-C and the box is stuck on standby mode, despite it not actually being on standby as i've pressed the button, and the display is blank.  I have unplugged and replugged it but box still shows its on standby and the display is blank.  I phoned and got to speak to someone after 15mins but they then cut me off and didn't want to spend another 15mins with the phone stuck to my ear.  Help!!!!
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Super-Solver
Christopher_G
Posts: 3,864
Registered: ‎25-03-2010

Re: Virgin Box not working

Sorry to hear that. When are you available for a technician to visit?

 

Chris


Chris Glen
Help & Support Forum Team


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One to Watch
Jambo1972
Posts: 13
Registered: ‎24-05-2010

Re: Virgin Box not working

Hi Chris

 

Any afternoon is okay.

 

Jambo

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Super-Solver
Christopher_G
Posts: 3,864
Registered: ‎25-03-2010

Re: Virgin Box not working

Hi

 

Ive booked this weds 12-4 hope this is ok

 

Chris


Chris Glen
Help & Support Forum Team


If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as a Helpful Answer? You can also help other users find useful posts by Tagging them with keywords.

If you are new to the forum, please remember to search the forum before posting your question. Please don't send private messages directly to the forum team unless they ask you to, post your issue to the forum first.
If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution? You can also help other users find useful posts by Tagging them with keywords.
Please use plain text.
One to Watch
Jambo1972
Posts: 13
Registered: ‎24-05-2010

Re: Virgin Box not working

Hi Chris

 

That's great.

 

Thank you very much.

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