V+ box issue - "STOP"

[apocalypso]

V+ box intermittently displaying STOP (no output to display device). Please send an engineer as soon as possible! Thanks, Dave

[Mark_B]

Hi, I have sent you a private message, please reply to this.

Thanks

[Ihatetvrgnmedia]

Can you please send that private message to me too? Our box is not working either and we cannot get help by phoning Thanks

[Darren_E]

ihatevirgnmedia,

Please can you advise on fault you are experiencing is it the same as Original Poster?

Cheers

[Ihatetvrgnmedia]

Hi Daren, confirmed, it is very similar. Turn on, it stays "stop". And in case you are wondering, turning on off, resetting the box and shaking the box twice ( that was a joke) does not help. Thanks

[Brian_J]

Hi,

Please refer to the private message I will send you in a moment.

Thanks

[hannat]

having same issue. says STOP on my v+ HD box and cant get it to do anything. spent 30min on hold then got cut off then tried again for 15min help

[Darren_E]

hannat,

Apologies for loss of your DTV service.

Error shown requires a technicain visit to resolve.

Details of appointment sent via a PM.

Cheers

[hannat]

thanks, sorry to be blonde but how to i find pm? ha

[Claire_D]

Hi there
At the top of the screen on the right there is an envelope and it should say 1 unread.
Thanks
Claire