on 31-08-2011 18:49
Upgrading to V HD with a Cisco 4585DVB box.
Everything powered up. Virgin media logo displays on TV. Display on Cisco box shows 'boot', then runs through a checking procedure, until it reaches AP:52. There it just hangs.
Can you help?
on 31-08-2011 21:42
Sorry looks like you need a technician, I've P.M.'d you the details.
on 31-08-2011 21:48
Just a thought, with you mentioning the "not paired".
Have you called QuickStart to get the new box set up, as it's still showing the old one on the account!
Just in case, I'll leave the tech booked, but if you get it sorted let us know and we can cancel the appointment.
on 31-08-2011 21:52
I see you already have a tech booked so I'll take no action here.