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Making Waves
MG46
Posts: 3
Registered: ‎10-01-2012

Replacement remote control

Hi 

 

I need a new remote control. I've change the batteries many times but it makes no difference.

 

Thanks!

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L33t h4x0r
Laura_S
Posts: 4,478
Registered: ‎25-03-2010

Re: Replacement remote control

Hi MG46,

Can you please confirm if all the buttons have stopped working or just certain buttons. Also can you please confirm if the receiver light flashes on the box when you press any buttons?

Regards

Regards

Laura_S
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Making Waves
MG46
Posts: 3
Registered: ‎10-01-2012

Re: Replacement remote control

Hi Laura

 

Some of the buttons work but you have to press extremely hard to get the light to flash on the remote control and then the reciever light flashes. It's been like that for quite some time but it's now almost impossible to use. 

 

Regards

Mark

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Human Answer Bank
Ray_P
Posts: 2,688
Registered: ‎25-03-2010

Re: Replacement remote control

Hi Mark,

 

Please send me a private message with your address and postcode and I'll send a replacement. 

Kind Regards


Ray_P
Help & Support Forum Team


If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as a Helpful Answer? You can also help other users find useful posts by Tagging them with keywords.

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Making Waves
MG46
Posts: 3
Registered: ‎10-01-2012

Re: Replacement remote control

Thank you for sending me a new remote so quickly – much appreciated!

 

Regards

Mark

 

 

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Making Waves
Snuffyarroder
Posts: 7
Registered: ‎02-04-2011

Re: Replacement remote control

Hi

 

My remote control stopped working tonight. Have replaced batteries and checked there are no obstacles or sticky buttons but still dead. Please could you send a replacement?

 

Thank you

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Boffin
James_B
Posts: 416
Registered: ‎14-12-2011

Re: Replacement remote control

Hi Snuffyarroder

 

I'm sorry that your having problems with the remote control. Can you confirm is the led on the remote control or set top box coming on when you press a button on the remote? Also, does the set top box respond to the buttons (ch+ ch-) buttons on the front?

 

Thanks

 

James


James Budden
Help & Support Forum Team

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Making Waves
Snuffyarroder
Posts: 7
Registered: ‎02-04-2011

Re: Replacement remote control

Hi James

 

No LED on either remote or box comimg on when remote pressed. Channel +/- working on box.

 

Regards

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Boffin
James_B
Posts: 416
Registered: ‎14-12-2011

Re: Replacement remote control

Hi Snuffyarroder

 
I have ordered you a replacement remote control, please allow between 7 and 10 days for it to arrive.
 
 
Thanks
 
 

James Budden
Help & Support Forum Team

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Making Waves
Snuffyarroder
Posts: 7
Registered: ‎02-04-2011

Re: Replacement remote control

Thank you James. Kind regards

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