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Ahayes
Posts: 2
Registered: ‎08-02-2012
Helpful Answer

Replacement V+ Remote

Hi I would like to request a new remote control for my V+ box please.The remote has completely stopped working despite replacing the batteries. If you need any additional ifo please ask. Thanks   Alan
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Forum Team
Oliver_J
Posts: 317
Registered: ‎19-12-2011

Re: Replacement V+ Remote

Hi Ahayes

 

Please refer to the PM I have just sent you

 

Many thanks

 

Oli


Oliver James Help & Support Forum Team

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Whiz Kid III
dozer167
Posts: 1,336
Registered: ‎07-06-2010

Re: Replacement V+ Remote

Hi Ahayes,

                 if you need a replacement V+ remote quickly I would suggest that you telephone VM customer services directly by dialling 150 from a VM landline, or alternatively you can dial 08454541111 from any telephone.

It can take any thing from 3 to 5 days to receive a reply from a VM tech here, so depending upon the urgency, you can either wait for a reply from a tech, or telephone directly.

 

Hope the info is of some help to you.              Regards dozer167

I do not work for Virgin Media, I'm just another customer. If someone's helped you out say thanks by clicking on the kudos star. If someone's solved your problem, why not mark their message as a Helpful Answer?
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Sarah62
Posts: 1
Registered: ‎12-07-2012

Re: Replacement V+ Remote

Could I also please request a replacement V+ remote control. Mine has went faulty and now works intermittently. I have replaced the batteries and the problem remains.

 

Sometimes it does not work, and sometimes it lights as if a button is being pressed when it isn't.

 

Many thanks in advance,

Sarah

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Forum Team
Emily_L
Posts: 746
Registered: ‎14-12-2011

Re: Replacement V+ Remote

Hi Sarah62,

 

I have ordered you a replacement remote control, please allow 7-10days for delivery.

 

Thanks


Emily Lewis
Help & Support Forum Team

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sh0ttie
Posts: 2
Registered: ‎26-02-2012

Re: Replacement V+ Remote

Hi can i request a replacement remote control for my V+ box please. I have replaced the batteries but to no effect. Thanks in advance.

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Forum Team
Dale_H
Posts: 218
Registered: ‎26-03-2012

Re: Replacement V+ Remote

Hi sh0ttie

 

I have ordered another remote for you, please allow 7-10 days for delivery.

 

Thanks


Dale Heaven
Help & Support Forum Team


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EileenR
Posts: 2
Registered: ‎16-07-2012

Re: Replacement V+ Remote

Hi

 

Can I request a new V+ remote control, it fell off the table and the case cracked open it now only works when it feels like it:smileyhappy:

 

Thanks

 

Eileen

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Forum Team
Dale_H
Posts: 218
Registered: ‎26-03-2012

Re: Replacement V+ Remote

Hi EileenR

 

Thanks for the post, a new remote is on order for you!

 

Please allow 7-10 days for delivery.

 

Thanks


Dale Heaven
Help & Support Forum Team


If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as a Helpful Answer? You can also help other users find useful posts by Tagging them with keywords.

Got a problem? Check for faults online with our service status and fault checker.

If you are new to the forum, please remember to search the forum before posting your question. Please don't send private messages directly to the forum team unless they ask you to, post your issue to the forum first.
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Just joined
EileenR
Posts: 2
Registered: ‎16-07-2012

Re: Replacement V+ Remote

[ Edited ]

Thank you for your help

 

 :womanvery-happy:

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