Remote not Working

[Oliver_J]

Hi Ksinghrai,

I have ordered a new remote for you, please allow 7-10 days for delivery

Many Thanks

Oli

[Ksinghrai]

thanks for quick response

[millsdmj]

any chance of a reply to my last post.

Is it likely the new remote was the wrong one or do I have to wait for an engineer next week.

Dont want to get a engineer out unless really necessary.

Thanks

David

[Jonathan_Thomas]

Hiya Millsdmj

I have sent you a PM in reagrds to this issue if you could please respond to that for me please

Thanks

Jon

[shirleywhite]

Hi there

Got 2 boxes - a V+ downstairs but also an old Pace TVDrive in a bedroom.  The remote for that one has finally started being non/intermittently responsive and ( dont laugh!) the other problem is that most of the "lables" on or around most of the buttons have finally worn off.  ( It's  the original Telewest branded remote with a small green crescent thing at the bottom!)   Could you possibly send me a replacement please which will work with the old Pace TvDrive box ?? 

Thanks.

[Jonathan_Thomas]

Hiya Shirleywhite

Apologies for the issue your having with the remote,

If you could PM me your details il be able to go ahead and order you a remote

Thanks

Jon

[woofmachine]

Many thanks , new remote arrived today , excellent service

[mikew1]

You may get charged for it as well I DID

One-off costs

You'll only have to pay the above amount(s) once. They include things like set-up or installation costs and mobile delivery charges. You'll be billed for them at the end of this month. Information on this page is updated every 24 hours.

DateDescriptionCost £ (excl. VAT)

31 Jan	Supply Silver DTV Remote	£9.99