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Fresh as a Daisy
WIsaac
Posts: 3
Registered: ‎15-10-2011

Remote Red Light Stays on

Hi,

 

The red light won't go out on the remote and i have replaced the batteries.

 

Do i need a new one?

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Proof’s in the Pudding
Emily_L
Posts: 746
Registered: ‎14-12-2011

Re: Remote Red Light Stays on

Hi Wlsaac,

 

Are you able to change channels on the front of the box ok?

 

Thanks


Emily Lewis
Help & Support Forum Team

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Fresh as a Daisy
WIsaac
Posts: 3
Registered: ‎15-10-2011

Re: Remote Red Light Stays on

I am, yes.

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Proof’s in the Pudding
Emily_L
Posts: 746
Registered: ‎14-12-2011

Re: Remote Red Light Stays on

Hi Wisaac,

 

We will need to order you a new remote control.

However, I cant seem to locate your details. Could you please send me a private message with your house number and postcode and I will order one for you.

 

Thanks


Emily Lewis
Help & Support Forum Team

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