Remote Not Working

[lynnecampbell77]

Hi,

the numerical section of our remote is not working correctly.  Remote has to be squeezed tightly to get it to work, therefore I thinm it has a loose connection.  Could we please have a new one sent out?

Thanks

Lynne Harvey

[Emily_L]

Hi lynnecampbell77,

I have ordered a replacement remote control, please allow 7-10days for delivery.

Thanks

[debscornes]

Part of my remote control is not working, new batteries don't make any difference. please could you send out a new remote control please.

[Michael_J]

Hi Debscornes,

I have placed a free of charge replacement remote on order for you - please allow 7-10 working days for delivery.

[SE22ela]

Hello there,

I got a new Samsung VM box (SMT-2110C) yesterday and today the new remote already stopped working. I exchanged the batteries but nothing happens. 

Can you please send me a replacement?

Thanks a lot.

[SE22ela]

Hi again,

I would really appreciate some feedback. Thanks.

[SE22ela]

Already received a new remote control today! Great customer service. Thanks a lot!