on 30-07-2012 22:15
the numerical section of our remote is not working correctly. Remote has to be squeezed tightly to get it to work, therefore I thinm it has a loose connection. Could we please have a new one sent out?
on 01-08-2012 11:05
on 01-08-2012 13:19
I got a new Samsung VM box (SMT-2110C) yesterday and today the new remote already stopped working. I exchanged the batteries but nothing happens.
Can you please send me a replacement?
Thanks a lot.