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Knows the ropes II
deans6571
Posts: 423
Registered: ‎08-02-2011
Helpful Answer

Offered a Deal for L TV @ Same price as XL package?

HI!

 

Today, I was called by someone at Virgin Media (from this number: 0800 408 9341) and they said that because I was a 'loyal' customer, they would offer me an XL tv package at the same price as a L package for the first 3 months. After this, the price would only be a further £7 a month if I wanted to retain the XL package. 

 

Can someone from VM confirm if thisoffer was genuine and if it was truly a phonecall from Virgin Media?

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Pro II
BenMcr
Posts: 10,114
Registered: ‎11-08-2009

Re: Offered a Deal for L TV @ Same price as XL package?

Yes, the call is from VM. In regards to the offer I would get them to explain how it's only £7 more after the 3 months as the normal difference is £12

 

Not saying it's not a valid offer, just make sure you know what it is in full before you agree.

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I work for Virgin - but all opinions posted here are my own
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