on 30-09-2013 19:32
I am currently in the 15th month of an 18 month TV, Broadband & Telephone contract.
I aim to move home in two weeks time.
The website states that moving home and taking Virgin services with you is as easy 1, 2, 3.
The small print states that you must enter into a new contract. Is this new contract 18 months again?
i will only be at the new address for 11 months, which to me sounds like I have to cancel my services with Virgin Media.
Is this the case? Appreciate any feed back.
on 01-10-2013 11:27
Thanks for your post.
The new contract term would depend on what package you chose to take over to your new address. It could be a 12month or an 18month contract.
For more clarification on this you would need to speak to the Relations team.
You can reach them on 150 (free) from a Virgin Media land line or alternatively 0845 454 1111 (chargeable) from any other line.