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Clever-clogs
DJ_Fletch
Posts: 11
Registered: ‎26-01-2011

M TV package to M+ package for FREE?

Does anyone know if Virgin Media would upgrade me from M TV package to M+ TV package for FREE?

 

I have done a bundle on the website as a new customer to match my current package (XL Broadband, M TV and M Telephone) but there was no M TV package option so I went with M+ and it worked out the same sort of cost (I think it was £5 cheaper).

 

Would be great to hear if anyone else has managed to get the upgrade for no extra monthly charge.

 

Thanks in advance.

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Specialist
moowow
Posts: 283
Registered: ‎22-12-2010

Re: M TV package to M+ package for FREE?

I dont think virgin will give you M+ for free and then make all there other customers pay for it!, bundles are clearly for new customers, you can get it half price though as an existing customer

http://shop.virginmedia.com/existing-customers/customer-offers/upgrade-your-tv.html

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Specialist
moowow
Posts: 283
Registered: ‎22-12-2010

Re: M TV package to M+ package for FREE?

if u get it on that offer, your really better of making the most of the offer, and getting the l pack, there a lot more channels and for the same most +m would cost you

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Brainbox
andy666
Posts: 73
Registered: ‎20-06-2010

Re: M TV package to M+ package for FREE?

You just need to check the small print as if you upgrade from M to M+ the discount will only be half the price.

 

Half price upgrade: offer ends 31 March 2011. Available to existing TV M customers upgrading to TV M+ , TV M+ customers upgrading to TV L, and TV L customers upgrading to TV XL (subject to status and credit checks). You will receive a discount via a credit applied to your bill equivalent to half the difference in price between your current TV package and your new upgraded TV package for the first 6 months. Standard TV prices apply thereafter. Customers on non-standard pricing will need to move to standard pricing to receive this offer.

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Clever-clogs
DJ_Fletch
Posts: 11
Registered: ‎26-01-2011

Re: M TV package to M+ package for FREE?

Thanks. I might get customer service a ring tomorrow and see what they can do. 

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Captain Clued-Up
ttyrie
Posts: 938
Registered: ‎20-09-2010

Re: M TV package to M+ package for FREE?

By the way Customer Services wont be able to do a thing.

 

You want a deal? You have to phone retentions (150> Option 2> Option 2> Option 2) and tell them you are thinking of leaving unless you get some sort of deal- tell them what package you want and tell them to give you the best price the company will allow.

 

They will first give you a rubbish deal, so just keep phoning untill you get the price and package you really want.

 

It took me 4 calls to get the package I wanted, I was told 4 different prices each time first one was over £60, second one was £56, third one was about the same and the last call I was offered the package I wanted for only £44.24!

 

 

Includes:-

 

- Broadband XL 20MB

 

- TV XL Over 165 Channels

 

- Phone M Weekends

 

- Line Rental

 

- Free V+ HD Box (Self Install)

 

- Free Virgin SuperHub (Self Install)

 

- £20 credit to next bill.

 

 

I was in a contract with my existing services and still managed to get a brilliant deal!! Give it a go and post back with the results.

 

 

Thanks :smileyhappy:

_______________________

I do not work for Virgin Media or any other TV, Broadband or Telephone company.

Virgin Media XL 20mb Broadband Latency


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