on 08-01-2011 12:56
I have booked you our next available Technician to come and have a look at this for you Monday 12-4.
If this is not convenient please let us know and we will reschedule for you.
on 16-01-2011 14:55
I have an LD20 error.does this mean the box will need replacing or do you have a signal error in my area??
engineer is booked for Tuesday PM. Is this the earliest?
on 16-01-2011 15:09
If you have called up and someones gave you an appointment then yes it will be the next available.