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Padawan
Pliers
Posts: 64
Registered: ‎13-09-2010

ITV Catch Up

Just got up and sat down to watch last nights Emmerdale, Coronation Street and DCI Banks.

Where are they?

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Fresh as a Daisy
DebScott
Posts: 1
Registered: ‎04-03-2014

Re: ITV Catch Up

Same here. Only one of Friday's Corrie, and where's Dancing on Ice???
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Bright Spark
cheetah
Posts: 47
Registered: ‎25-08-2009

Re: TV Catch Up

:smileymad:I am annoyed as well, getting really passed off with slow broadband , loss of connection..Paying £71+ a month for a **bleep**ty service  ..... 

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Bright Spark
cheetah
Posts: 47
Registered: ‎25-08-2009

Re: TV Catch Up

Just paid monthly subscription £71+ march 03 2014 and today got subscription for 31st march 2014 for £70+....and the service is still **bleep**...............
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Omniscient
gary_dexter
Posts: 13,054
Registered: ‎25-07-2011

Re: TV Catch Up

https://my.virginmedia.com/faults/service-status
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If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
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Freakishly Helpful
KeyserSoze
Posts: 923
Registered: ‎06-12-2010

Re: TV Catch Up

A fault will affect a customers service from time to time, regardless of how much their monthly charges are.

Nowhere in the T's&C's does it state VM can offer a fault free service.

____________________________________________________________________________________________________________________ “I work for Virgin but any posts that I make here are solely my personal views and do not necessarily represent the views, strategies or opinions of Virgin Media.”
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Bright Spark
cheetah
Posts: 47
Registered: ‎25-08-2009

Re: TV Catch Up

Did I at one time speak to you on the phone,when at a time when you could actually speak to someone in the uk....I think you literated the same statement
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Freakishly Helpful
KeyserSoze
Posts: 923
Registered: ‎06-12-2010

Re: TV Catch Up

Nope! Day off today  :smileyhappy:

 

You've got the same message twice because it's correct.

____________________________________________________________________________________________________________________ “I work for Virgin but any posts that I make here are solely my personal views and do not necessarily represent the views, strategies or opinions of Virgin Media.”
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Brainbox
marymck
Posts: 92
Registered: ‎24-12-2013

Re: TV Catch Up

We all accept mistakes can happen.  But what do Virgin consider their acceptable margin of error?  Because I think it must be pretty lax and probably different to what your customers might consider acceptable.

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