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The Sorcerer’s Apprentice
danielson81
Posts: 13
Registered: ‎06-12-2010

How do I return my old VM HD Box?

Hi,

 

I ended my contract on 30th June 2012 with Virgin Media and they said they would send a jiffy bag for me to reutrn my HD box to them.

 

Well guess what, nearly 6 weeks later and nothing! I have phoned up every week asking where it is and they just tell me they are sending another one. They offered to collect it, but I am not taking a day off work just for this!

 

Do they want it back? Shall I just bin the thing?

 

I did stumble across Collect+ which provides pre paid labels for Virgin Media equipment returns, shall I give this a go?

 

 

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