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Fresh as a Daisy
rosandlee
Posts: 2
Registered: ‎25-10-2012

Getting ER-41 code

Hi,

 

My virgin box (not TiVo) stopped suddenly in the middle of a programme and started displaying tge ER-41 code and now keeps resetting over and over again.

 

Is there anything I can do to reset the box?  Anyone else ever had to deal with something similar?

 

Thanks

 

 

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Mythical
jb66
Posts: 6,574
Registered: ‎08-03-2010

Re: Getting ER-41 code

the only thing i can think of is make sure the white cable is screwed in tight. A loose one can cause er41
*I work for Virgin Media and my posts are my own opinions
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Fresh as a Daisy
rosandlee
Posts: 2
Registered: ‎25-10-2012

Re: Getting ER-41 code

Thanks jb66. I called Virgin and apparently my box is 'failing' so they're going to replace it.

Thanks for the advice.
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