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Fresh as a Daisy
rachaelcarlin
Posts: 1
Registered: ‎08-08-2010

Channel 4 catch up

Hi

 

I haven't had any programmes listed for Channel 4 catch up service for a while now. Can anyone tell me how I can fix this or if channel 4 still offer a catch up service.

 

Thanks

 

Rachael

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L33t h4x0r
Laura_S
Posts: 4,478
Registered: ‎25-03-2010

Re: Channel 4 catch up

Hi Rachael,

 

We currently have an area fault in your region with a back log of programmes not loading onto the VOD service. The fault ref is: 1281922.

 

Our engineers are working to resolve this as soon as possible.

 

Thanks


Laura_S
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Emerging Talent
kbarrow
Posts: 20
Registered: ‎04-08-2010

Re: Channel 4 catch up

Laura, I am having the same problems too.  Am in the Kingston area.

 

No 4OD programmes listed for over a week now.

 

Is there a reference for this fault?

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The Sorter
Jenny_McI
Posts: 825
Registered: ‎25-03-2010

Re: Channel 4 catch up

Hi Kbarrow

 

I am unable to get any details from your IP address. Could you please private mesage me your house number & post code so I can have a look for you.

 

Many thanks



Jenny Mc
Help & Support Forum Team

If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution? You can also help other users find useful posts by Tagging them with keywords.

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The Sorter
Jenny_McI
Posts: 825
Registered: ‎25-03-2010

Re: Channel 4 catch up

Hi barrow

 

 

We are currently having issues in your area as well

The ref number is 1337501

Many thanks



Jenny Mc
Help & Support Forum Team

If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution? You can also help other users find useful posts by Tagging them with keywords.

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Emerging Talent
kbarrow
Posts: 20
Registered: ‎04-08-2010

Re: Channel 4 catch up

Is there any indication when this fault is likely to be fixed?

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Specialist
scareyb
Posts: 399
Registered: ‎22-03-2010

Re: Channel 4 catch up


rachaelcarlin wrote:

Hi

 

I haven't had any programmes listed for Channel 4 catch up service for a while now. Can anyone tell me how I can fix this or if channel 4 still offer a catch up service.

 

Thanks

 

Rachael


looking at the reference no rachaelcarlin you must be wearside too

i wouldnt hold your breath this has been on going since april for me

currently i have some listings for tuesday and wednesday LAST WEEK

tuesday 10 years younger ep 8

wednesday 10 years younger ep 10

 

anybody know when ep 9 was on or is this just another virgin MISTAKE

 

Dont work for Virgin - but all opinions posted here are my own, BY Past encounters of the third Kind

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Specialist
scareyb
Posts: 399
Registered: ‎22-03-2010

Re: Channel 4 catch up

ADD VIRGIN 1 PLAYER TOO THE LIST

 

 

last program listed thursday last week

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Emerging Talent
kbarrow
Posts: 20
Registered: ‎04-08-2010

Re: Channel 4 catch up

Can someone please update us as to when this fault will be fixed.  Have now had this problem for 10 days.

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One to Watch
BrownDW6
Posts: 11
Registered: ‎10-08-2010

Re: Channel 4 catch up

Yes, I have this problem too. And no BBCHD catch up programmes either. I'd like to know when they'll be returning!

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