on 28-07-2011 21:15
I've noticed in the past couple of days, there seems to be a problem with Channel 4 shows in Catch-up On-Demand. I've uploaded a couple of photos to illustrate what I mean, but in the "all by days" listings, the program line is blank, it appears to be missing the name, time, and length. Go to "view", and very basic information is all missing. The program seems to play fine, but the listing itself is not there.
I'm in BS37, all other content across other channels is fine. Just seems to be many (but not all) Channel 4 content.
on 28-07-2011 21:48
Thanks for bringing this to our attention and for taking the time to upload photos. I have replicated this issue in our office so will get this fault escalated. Thanks again.
on 28-07-2011 22:00
can you go to this page
on 29-07-2011 18:14
I'd like to confirm the same fault a bit further afield than BS37 (Bristol) .....
DE21 - that's DERBY.
I first noticed a blank line entry in the Catch Up listings at least a couple of days ago, maybe late Tuesday night or the early hours of Wednesday morning (could just have been 24 hours earlier - late Mon/early Tues)
Only noticed the same problem again this afternoon .. for instance
On the ALL DAYS display - last page of Thursday 28 - 16 of 16
There are 5 programmes - 1st and 2nd are OK, 3rd is BLANK, 4th OK, 5th (and last) ALSO BLANK
I hadn't put the connection together that they are ALL just 4OD programmes
Anyway that's the least of my "problems"
Currently there are NO CATCH UP programmes for TODAY - AT ALL - ZERO - ZILCH
The LAST programme available was Thursday night at 22:35
I've phoned to report it (expecting it to already have been logged but apparently I'm thefirst) but thought I'd do it here. So just about to make a new post and not hijack this thread.
on 29-07-2011 19:28
It looks like the programs from the last couple of days have been fixed, but I've just noticed the same problem on todays listings. I've no idea what the program actually is, but immediately above "Celebrity Eggheads" at 6.30pm on BBC2 today... the same thing. I've played the first few seconds and it's Channel 4 again.
on 29-07-2011 22:48
Same issue in EH51. Two blank lines in todays listings for 'all days' & 'all channels - 4 on demand', Hollyoaks & Come Dine With Me. Programmes play fine when selected.
on 04-08-2011 00:32
Although the thread states Catch-up programs, I can also say that TV Choice content is also having similar problems as to the OP's description.
In TV Choice XL and L, the 4 on Demand program titles are missing on the first page of A-Z.
Skins is also missing episodes.
Lastly, in What We're Watching, a lot of collections are empty or display the wrong content i.e Inbetweeners.
Can produce screen captures if you require.
on 04-08-2011 10:23
Sorry for this, I've replicated it in the office and raised it with the relevant team.