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Fresh as a Daisy
Beagleman
Posts: 2
Registered: ‎02-12-2012

Can anyone get in touch with Virgin!!

Beginning to think its easier to get an appointment with the Pope than get in touch with someone at Virgin. Twice called and got cut off, they must be busy watching Coronation Street!!!

Been with them a few years now on full package but think like most of these companies get complacent with your business, think its time for a move back to Sky!!!!!!!

 

Anyway problem is, picture is jerky and flickering and is happening on all boxes, anyone else having these problems in Telford area?

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Omniscient
gary_dexter
Posts: 13,096
Registered: ‎25-07-2011

Re: Can anyone get in touch with Virgin!!

Check your postcode on here:

https://my.virginmedia.com/faults/service-status

Also phone 151 from your VM landline as this is the direct tech support number
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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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Forum Team
BenD_H
Posts: 650
Registered: ‎13-05-2013

Re: Can anyone get in touch with Virgin!!

Hi Beagle,

 

Thanks for dropping by and apologies about the experience when calling in. Sometimes we can be a little popular.

 

I've been looking into this potential issue however I've not bee able to access your account, are you still having an issue?

 

When you can could you PM me with a telephone number and full name so I can check for potential issues?

 

Many thanks

 

Ben


Ben Hornsey
Help & Support Forum Team

Problem Solved?Fault with your service?We did warn you!
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