on 19-12-2011 08:49
I'm getting quite fed up with virgin channels going off ("No Video signal available"). Last week I had this problem with BBC1 HD (for match of the day). The guy from Virgin apperantly sent some signals to my Tivo box that got it fixed. But now the same happened with CBeebes channel !!!
Will I spent my entire life calling Virgin about these and logging messages on forums. Why is Virgin cable so flaky?
Anyone know why these types of problems are happening, and how can Virgin just fix on channel at the time sending some signals to my Tivo box?
19-12-2011 10:36 - edited 19-12-2011 10:39
I'm having trouble locating your account from your IP address or registered email address. Can you please send me a Private Message with your house number and postcode?
We do have an issue with TiVo boxes if you leave your box on an offair channel or tune to the channel before it comes on air it can also generate this message. Cbeebies comes on air at 06:00 did you have you box on this channel at this time?