TV

Check your service statusCable National
Searching for something?
Reply
Fresh as a Daisy
TheDonG
Posts: 2
Registered: ‎27-02-2011

BBC programs on the iPlayer no longer available?

Hi

 

I may be being thick but it seems over the last few weeks that a lot of the BBC programs on the catch up TV don't work for us - it says must have HD. We have a HD TV but not a HD box. The call centre said this would cost one-off £80 and a fiver a month. We aren't bothered about HD - we just want to watch the programs that we used to but now can't.

 

Anybody help? Ta

 

 

Please use plain text.
Super-Solver
Christopher_G
Posts: 3,864
Registered: ‎25-03-2010

Re: BBC programs on the iPlayer no longer available?

what error code do you get when you attempt to view them? What category are you searching under? Could you please pick an example recording which is failing and the exact path and sub menus you go into and note down any error codes and ill have a look and see if this can be replicated


Chris Glen
Help & Support Forum Team


If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as a Helpful Answer? You can also help other users find useful posts by Tagging them with keywords.

If you are new to the forum, please remember to search the forum before posting your question. Please don't send private messages directly to the forum team unless they ask you to, post your issue to the forum first.
If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution? You can also help other users find useful posts by Tagging them with keywords.
Please use plain text.
Boffin
digiflip
Posts: 478
Registered: ‎13-04-2010

Re: BBC programs on the iPlayer no longer available?

well did you try click on non hd versions to watch since your not using an hd tv?

Please use plain text.
Fresh as a Daisy
TheDonG
Posts: 2
Registered: ‎27-02-2011

Re: BBC programs on the iPlayer no longer available?

Hello Chris

 

Thanks for reply. Well it may be OK now. We were trying to watch Waterloo Road (Wed BBC1) and this prog (and some others) just had HD against them. I've just looked and there is now Waterloo Road and HD Waterloo Road - so all seems OK. Do the HD ones come on quicker or perhaps there was a temp blip this week maybe?

 

 

Please use plain text.
Super-Solver
Christopher_G
Posts: 3,864
Registered: ‎25-03-2010

Re: BBC programs on the iPlayer no longer available?

no they normally come on at the same time. Dont click anything with HD next to it and all should be ok


Chris Glen
Help & Support Forum Team


If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as a Helpful Answer? You can also help other users find useful posts by Tagging them with keywords.

If you are new to the forum, please remember to search the forum before posting your question. Please don't send private messages directly to the forum team unless they ask you to, post your issue to the forum first.
If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution? You can also help other users find useful posts by Tagging them with keywords.
Please use plain text.