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Fresh as a Daisy
Neil-G
Posts: 2
Registered: ‎15-07-2013

Additional TV Signal breaking up

Hi all

 

I have two extra TV's boxes in our daughters bedrooms with standard virgin media boxes,The one room were the cable enters through the wall into a splitter box has a perfect picture the other the picture breaks up on most channels. I have called a technician out and he suggested changing the wall mounted plate to an sky outlet 'F' . I have brought one from maplins fitted it , rebooted box and still picture breaks up. My next thought was to buy another HDMI cable , whether this would help ? Any information would be most grateful  THX.. :smileyhappy:

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Superuser
dannylau
Posts: 5,311
Registered: ‎01-03-2010

Re: Additional TV Signal breaking up

A Virgin tech? Because he should not make suggestions he should fix it, and a new HDMI cable would make no difference

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Brainbox
vmstigss2015
Posts: 169
Registered: ‎15-07-2013

Re: Additional TV Signal breaking up

Quick tip if you find a virgin technician helpful you have been blessed

Thank-you
Sam
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Superuser
dannylau
Posts: 5,311
Registered: ‎01-03-2010

Re: Additional TV Signal breaking up


vmstigss2015 wrote:

Quick tip if you find a virgin technician helpful you have been blessed


Unlike VM telephone operators who you seem to trust implicitly

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Brainbox
vmstigss2015
Posts: 169
Registered: ‎15-07-2013

Re: Additional TV Signal breaking up

I found English phone departments more helpful then a technician

Thank-you
Sam
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Forum Team
Kath_F
Posts: 6,517
Registered: ‎14-05-2013

Re: Additional TV Signal breaking up

Hi Neil-G,

 

I'm sorry to hear that you are having problems with your TV Service.

 

I have taken a look at your account and can see that one of the boxes are showing as not tuned. Can you please give our faults team a call so we can get this fixed for you. You can reach them on 151 (free) from a Virgin Media land line or alternatively 0845 454 1111 (chargeable) from any other line.

 

Thanks, 


Kath
Help & Support Forum Team

Problem Solved?Fault with your service?We did warn you!
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Fresh as a Daisy
Neil-G
Posts: 2
Registered: ‎15-07-2013

Re: Additional TV Signal breaking up

Hi kath

 

thanks for looking into my account i will get onto faults team to sort out the un-tuned box

Kind Regards

 Neil

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